Page 48 - Investment Advisor - October 2021
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THE NEW SCHOOL

                By Caleb Brown




                Interviewing New Talent? Questions You

                Can and Cannot Ask


                You need information to hire someone, but in today’s world, there are rules.


                       esumes can be overrated and                                  Gender
                       probably will be obsolete soon.                                No: How do you feel about working
                RBut in an interview, you need to                                   with men/women?
                learn as much as you can about a candi-                               Yes: Have you ever been disciplined
                date, including their exact experience.                             for your behavior at work?
                  While  most  candidates  don’t  try to
                intentionally mislead, some do. In fact,                            Health & Physical Abilities
                they’ve taken great  liberties  with how                              No: Do you have any physical disabili-
                they have structured their career history                           ties or health problems?
                and responsibilities on their resume.                                 Yes: Are  you able  to  perform the
                Further, they may not even  realize                                 essential functions of this job with or
                they’re overstating their qualifications                            without reasonable accommodations?
                because they don’t have perspective on                                No: Why have you not been vaccinated?
                what other CFP programs offer instead.  However, as tempting as it may be to   Yes: We have implemented a vac-
                  To help determine if the candidate   engage in friendly conversation during   cination strategy to achieve 100% vac-
                has the experience you seek in an advi-  the interview, there are legal restric-  cinations for everyone in the office. If
                sory role, here are some questions to ask:  tions in six areas on the type of ques-  you are not currently vaccinated, do you
                  •  How many financial plans have you   tions you may ask.         have any opposition to this strategy?
                    done from start to finish?      Here  are  ways  to  turn  potentially   No:  When  are  you  going  to  provide
                  •  How many financial plan updates   litigious questions into insightful, legal   proof of your vaccination status?
                    have you done?                alternatives for those areas.       Yes: If we offered a safe and confiden-
                  To help determine if they have had                                tial method, separate from your personnel
                the responsibility you seek in the techni-  Nationality             file to store a copy of your vaccination card,
                cal functions of the role, ask:     No: Are you a U.S. Citizen?     would you be comfortable providing us
                  •  When you aren’t sure how to enter   Yes: Are you authorized to work in   with a copy? Important note: It is not illegal
                    something into the financial plan-  the U.S.?                   to ask, but you have to ensure the employee
                    ning software, what do you do?                                  is in control of disclosing the information
                  •  When a client asks you a technical   Religion                  without feeling pressured or threatened.
                    question you don’t know the answer   No: What are your religious beliefs?  Additionally, although not illegal, you
                    to, how do you handle it?       Yes: Are you able to work our   want to avoid questions about salaries,
                  To  help  determine  if  they  have  the   required schedule?     residence, legal affairs and military ser-
                experience you need in the sales func-                              vice. Instead, provide the candidate with
                tions of the role, ask:           Age                               the salary range and ask if they are com-
                  •  How many prospect meetings have   No: How much longer do you plan to   fortable with it, ask about their ability to
                    you been involved in? What % con-  work before retiring?        arrive to work at the scheduled time, ask if
                    tribution did you make?         Yes: What are your long-term    they have ever been convicted of a specific
                  •  How many client relationships have   career goals?             crime or how their military experience
                    you brought to the firm?                                        could benefit the company.
                                                  Marital & Family Status
                BUT DON’T ASK THESE QUESTIONS       No: Do you have children or plan to   Caleb Brown is co-founder and CEO of
                The goal of an interview is to obtain   have children?              New Planner Recruiting and hosts The
                vital  information  to  determine  if   Yes: Are you available to travel or   New Planner Podcast which you find at   Adobe Stock
                the candidate will be a good match.   work overtime occasionally?   newplannerrecruiting.com/category/podcast



             46 INVESTMENT ADVISOR OCTOBER 2021 | ThinkAdvisor.com
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