Page 35 - Investment Advisor June 2022
P. 35

THE PLAYING FIELD

                                                           By Melanie Waddell




                 FINRA Wants to Make It Harder for Brokers

                 to Clear Their Records


                 FINRA found its arbitrators granted 78% of requests for expungement,
                 which is supposed to be an “extraordinary” remedy.



                                                            hile the Financial Industry   granted solely in limited circumstances.
                                                            Regulatory Authority is forg-  Despite most everyone’s best intentions,
                                                   Wing ahead with an overhaul       the current system of arbitrator-award-
                                                   of its expungement process — which has   ed expungements does not operate
                                                   faced increasing criticism — its arbitra-  within these parameters.”
                                                   tors allow too many brokers to wipe   NASAA, Lubin continued, has “worked
                                                   their records clean, industry experts say.  closely with FINRA and encouraged it to
                                                     In  a  just-released  discussion  paper,   close gaps in the existing process and
                                                   FINRA says that it plans to continue   initiate steps toward more meaningful
                                                   to reform its expungement process “so   expungement reform. We look forward
                                                   that it operates as intended — as a rem-  to  continuing  engagement  and  discus-
                                                   edy that is appropriate only in limited   sion with FINRA on how to reform the
                                                   circumstances in accordance with the   expungement process.”
                                                   narrow standards in FINRA rules.”   For a broker to have a customer com-
                                                     FINRA’s    discussion   paper,  plaint or arbitration disclosure through
                 FINRA says that it plans          Expungement  of  Customer  Dispute   FINRA expunged, Edmiston explained,
                  to continue to reform its        Information,  which  focuses  on  “there must be an arbitration award”
                                                                                     granting the relief.
                                                   expungement of customer dispute infor-
                      expungement process          mation from the Central Registration   “Only  two  numbers  matter  when
                      “so that it operates as      Depository licensing and registration   looking at how often arbitrators decide
                                                   system and BrokerCheck, reports that
                                                                                     expungement requests: the awards issued
                   intended — as a remedy          78% of all requests by brokers to wipe   in which expungement is requested and
                   that is appropriate only        a dispute from BrokerCheck  “that go   the  awards  granting  expungement,”  he
                 in limited circumstances          to award are granted by arbitrators,”   said. “Any introduction of factors out-
                                                                                     side the arbitrators’ control, (e.g., a bro-
                                                   said Michael Edmiston, an attorney with
                    in accordance with the         Jonathan Evans & Associates.      ker abandoning a claim) is a dilution of
                                                     “The percentages of expungements
                       narrow standards in         granted between 2016 and 2021 are still   the disappointingly high rate at which
                                                                                     expungements are still being granted.”
                              FINRA rules.”        too high for what is supposed to be an   FINRA’s report  states that  less  than
                                                   extraordinary remedy,” Edmiston, presi-  1%  of  FINRA-registered  professionals
                                                   dent of the Public Investors Advocate Bar   have expunged a customer dispute dis-
                                                   Association, told me in an email message.  closure. That’s around 10% of the bro-
                                                     PIABA is a group for lawyers who repre-  kers who have a dispute on their record.
                                                   sent investors in disputes against brokers.  Edmiston points out that “the less
                                                     “NASAA’s position on expungement is   than 1% of reps hav[ing] an expunge-
                                                   clear,” Melanie Senter Lubin, Maryland   ment, … does not change the fact
                                                   securities  commissioner  and  presi-  expungements are granted 78% of the
                                                   dent of the North American Securities   time. Worse, the 1% argument minimiz-
                                                   Administrators  Association,  told  me  in   es the investor harm many reps cause
                                                   early May in an email. “Expungement is   after they receive an expungement.”
                                                   an extraordinary remedy that should be   FINRA, Edmiston said, “does not



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