Page 26 - Investment Advisor April 2021
P. 26

WOMEN IN WEALTH

                By Jane Wollman Rusoff




                Samantha Russell: How to Leverage SEC’s

                ‘Game-Changing’ New Ad Rule


                The marketing whiz discusses how RIAs can use testimonials once

                the rule goes into effect.


                      he new Securities and Exchange
                      Commission rule letting RIAs
                Tuse client testimonials for mar-
                keting is “game-changing,” digital mar-
                keting expert Samantha Russell told
                Investment Advisor in an interview.
                  The chief evangelist of FMG Suite and
                the recently acquired Twenty Over Ten
                suggests  that  although  the  Investment
                Adviser Marketing Rule is set to go
                into effect on May 4, RIAs should take
                a  wait-and-see  approach  before  rush-
                ing to try the long-prohibited marketing
                tack. Let the bigger firms test the waters
                first, she cautions.
                  Formerly chief marketing and busi-
                ness development officer at Twenty   a former competitor based in San Diego,   It’s really game-changing. Clients [and
                Over Ten from its inception, Russell and   specializes in marketing software for   prospects] will be able to go online and
                the firm’s staff of 30 now reside under   FAs and insurance agents.  read reviews of advisors. That hasn’t
                the FMG Suite umbrella. The SaaS (soft-  Before joining Twenty Over Ten —   been available for financial services
                ware as a service) company acquired   co-founded by Ryan Russell, to whom   before. The rule will make it incred-
                Twenty Over Ten last December.    Samantha  is married  — the  Cleveland   ibly easy for advisors to get reviews and
                  Russell, 34, has been an industry force   native  was  executive  director  of  the   testimonials from clients, then use them
                of nature since Twenty Over Ten’s 2017   nonprofit Kevin Dare Foundation   in their marketing to show others there
                launch. She seeks to convert reluctant   after working for Pennsylvania State   are consumers who have worked with
                advisors to use digital technology for   University in fundraising and event   them and had a great experience. The
                marketing their practices with tools that   planning.               advisors that provide the most value will
                provide full regulatory compliance.  Here are highlights of our interview:  be able to reap the benefit of that social
                  A frequent industry speaker, she                                  proof [influence of others].
                herself is a ubiquitous online presence   Your new title is chief evangelist. What
                recommending marketing approach-  makes it apt?                     But the Biden administration has frozen
                es to help FAs grow via social media   It’s a great fit for my role, which is to   the rule. Why is that?
                and other tech tacks. Russell has been   help advisors understand they have the   Lawyers tell me that it will eventually
                widely praised for serving up actionable   power to market their firms. There’s   make its way to the Federal Register and
                techniques to smaller advisors who for   been  such  an  acceleration  in  the  shift   go  into  effect  a  few  days  after  that  —
                years have hesitated to employ digital   to digital marketing. My role is to help   hopefully,  in  the  next  quarter  or  two.
                technology and social media for growth.  advisors use it to grow.   When the Biden administration came
                  From the start, Twenty Over Ten’s                                 into office, they put a freeze on any leg-
                goal  has  been  to develop compliant   What’s your view on the new SEC   islation in many [areas] that was pend-
                  digital marketing strategies for smaller   rule that will allow RIAs to use client   ing [in order to] review it. It isn’t a
                advisors to grow their firms. FMG Suite,   testimonials in their marketing?  targeted freeze on this particular rule.



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