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learning curve and put advisors on a solid path, the company            Smarsh, a communications archiving
                first created a library of customizable marketing campaigns.            provider for regulated organizations,
                Peak’s team also deploys and manages social media and digital   earlier this year published the 10th Annual Risk & Compliance
                campaigns for participating advisors, and provides training so   Survey Report.  The survey  found  that last  year’s rapid shift  to
                that advisors are more knowledgeable, proactive digital mar-  work-from-home models proved to be a double-edged sword for
                keters going forward. This complementary initiative drives   businesses. Technology made it possible to connect, collaborate
                leads to advisors and makes a meaningful contribution to the   and be productive, but the lack of oversight for those new channels
                growth of their business.                          created significant regulatory and reputational risks. The findings
                                                                   exposed an urgent need for financial services firms to bridge a
                                                                   growing gap between the use of digital communication and col-
                   FIRMS – FINTECH/TAMP PLATFORMS                  laboration platforms and their existing compliance procedures.

                                    Envestnet’s  Institute  on  Campus,             SMArtX Advisory Solutions is a platform
                                    now in its sixth year, is creating a            that allows firms to run a scalable, modular
                                    diverse pool of workplace-ready,                infrastructure catered to their specific
                entry-level talent for the wealth management industry. The   operational requirements. The company provides access to over
                online career-training initiative includes 43 participating   757 strategies provided by 196 managers and represents $15.56 bil-
                colleges and universities that work with the fintech innova-  lion of AUM across 60,356 accounts and over 1,000 advisors. In
                tor to build a future industry foundation by strengthening   2020, the company  created The SMArtX  2021  Virtual Awards
                diversity and inclusion. The curriculum consists of seven   Program & Podcast to recognize individuals and companies for
                self-paced, hourlong eLearning classes that have seven   highest performance. SMArtX also created content around the
                required exams and are available at no cost to participating   awards program to reach new audiences of financial advisors who
                schools and students. More than 4,700 students have com-  could potentially benefit from learning about different asset man-
                pleted the program since its 2015 inception, including 1,617   agers and strategies.
                women and 1,461 minorities.
                                                                                     Snappy Kraken  believes that  though
                                       FMG Suite provides a variety of               advisors generally may be amazing at
                                       resources to help educate advi-               serving people, they struggle to be great
                                       sors. The firm hosts monthly   marketers. And yet, marketing is vital to their success. The market-
                webinars and guest speakers to share their successes around   ing automation firm for advisors is focused on helping them get
                digital marketing. It also creates eBooks for advisors who pre-  better at growing their business by using methods that are proven
                fer long-form content and in-depth learning. Additionally, it   to work, rather than repeatedly failing at experiments. Snappy
                provides biweekly podcasts from other influencers or thought   Kraken’s most recent study, How 2020 Has Changed Financial
                leaders on trending topics. During the pandemic, FMG Suite   Adviser Marketing, analyzed more than 32 million data points.
                designed a content series to support advisors during the crisis,   This study was provided, for free, to tens of thousands of advisors
                which included a crisis communications checklist, an article   to help them improve their businesses.
                on how to become a virtual financial advisor and a 26-point
                checklist of COVID-19 related planning opportunities.
                                                                      FIRMS – OTHER
                                  iCapital Network has increased its
                                  education efforts with the develop-                  BNY Mellon Wealth Management’s
                                  ment of an online program designed to                Annual Charitable Gift Report pro-
                support  advisors  in  understanding  alternatives  and  how  to       vides analytics and observations on
                incorporate them into their practices. In January 2021, iCapi-         charitable gift annuity and charita-
                tal acquired AI Insight, an education and compliance plat-  ble remainder trust activity for more than 100 nonprofit orga-
                form that offers advisors investment research, training,   nizations. The report is intended to help nonprofit stakeholders
                qualification and compliance support for a range of alterna-  better understand the planned giving landscape. Among other
                tive investments. In February 2021, iCapital Network and the   findings, the  study  revealed  the  number of  charitable  gift
                Chartered Alternative Investment Analyst Association   annuities rose 21% over the prior year and the average gift
                announced a partnership launching AltsEdge, an education   amount was up by 56%, suggesting nonprofits should consider
                program for advisors that offers research-based, CE-accredited   an increased focus on marketing gift annuities. The report has
                modules to prepare advisors to optimize the use of alterna-  served as a benchmark for clients to compare their own pro-
                tives in client portfolios.                        gram metrics around gift activity and donor profiles.



             30 INVESTMENT ADVISOR SEPTEMBER 2021 | ThinkAdvisor.com
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