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INDUSTRY INSIGHTS

                By Tim Welsh




                Not Dead Yet — Evolution of the

                Wirehouse Advisor


                Despite an exodus of producers, changes have been made by big brokerage

                firms to not only hold onto top players, but grow in assets. How did this happen?


                    f you have been an observer of the
                    wealth management space this past
                Idecade, then you likely have seen
                the long list of news articles, academic
                studies  and  opinion  pieces  forecasting
                the imminent death of wirehouse advi-
                sors. You know, the 50,000+ strong advi-
                sor force that still resides at UBS, Merrill
                Lynch, Morgan Stanley and Wells Fargo?
                  Particularly as the markets have ebbed
                and flowed over the years, employee-
                based  advisors  and  their  motherships
                have  been  under  tremendous  pressure
                to  keep up  with the  times  and survive
                the many scandals and crises that have
                come at them — most of which, by the
                way, were caused by their own greedy
                devices. The most prime example being   fake-accounts scandal at Wells Fargo has   (they were called brokers back then)
                the great financial crisis of 2007-09 that   seriously dented the momentum of  the   with the ability to provide quotes and the
                saw many of these firms go bankrupt or   wirehouses as they are emerging from   latest market developments to execute
                forced into acquisitions by large banks   their new bank-owned status and are now   high-commission transactions on behalf
                to remain solvent due to their massive   thriving  in  today’s  bull  markets.  In  fact,   of their clients.
                mortgage-backed securities failings.  according to Cerulli, the wirehouse advi-  Believe it or not, this wire-connected
                  When  you combine  their  many mis-  sor channel actually has been growing   —  experience was a competitive advantage
                steps with an archaic, conflict-rich,   from $8 trillion in 2018 to over $12 trillion   for decades, providing a select group of
                product-sales culture and an industry   in 2020. How can this possibly be?  wirehouse franchises to emerge with
                that is rapidly changing, it’s no wonder                            access to tens of millions of investors
                that the  term “breakaway broker” has   A HISTORY LESSON            across the country, all of which ulti-
                become part of the lexicon. So much   Before we get into those sordid details,   mately created their historic growth and
                so that for many analysts and observ-  let’s  take  a  step  back  and  look  into  the   brand recognition.
                ers, wirehouse advisors were predicted   origins of the wirehouses and where   But as we know, technology evolu-
                to become extinct in the coming years,   these institutions came from to gain per-  tion and the rise of the discount bro-
                with a massive flight to independence   spective. The term wirehouse owes its   kerage industry dramatically leveled
                driven not only by advisors leaving these   ancestry  to back in the  day,  before the   that playing field and now anyone with
                firms but also from their clients who   Internet and modern communication   a smartphone can get quotes, market
                are seeking a better, more objective and   methods, Wall Street brokerage firms   information and execute trades “com-
                conflict-free experience.         were connected to their branches pri-  mission-free” with the swipe of a finger
                  Ultimately,  you would  think  that  a   marily through telephone and telegraph   from literally dozens of providers.
                once-in-a-generation financial crisis   wires. This enabled branches to have   At the same time, new technology
                would seal their fate; however, you would   access to the same market  information as   platforms emerged along with no-load
                be wrong. Not even the mind-boggling   the home office to enable their brokers   mutual fund marketplaces creating an



             12 INVESTMENT ADVISOR NOVEMBER 2021 | ThinkAdvisor.com
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