Page 27 - Investment Advisor June 2022
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                     Clients are seeking more personalization and wealth planning

                      from their advisors, as money management takes a backseat.



                                                           By Jeff Berman


                      nvestor clients increasingly want more personalization   that has values aligned with theirs, while “investors increas-
                      and for their advisors to spend more time on financial   ingly want to invest in line with their sort of values” and have
                 Iplanning than managing their money, according to   a “portfolio with purpose.”
                 Michael Durbin, president of Fidelity Institutional.  There are many ESG solutions available now and “they’re
                   “The era of personalization is here, and it’s not going to   growing by leaps and bounds every day” although “adoption is
                 go away,” he said recently at the Securities Industry and   still relatively weak,” he said, noting only 38% of advisors use
                 Financial Markets Association’s Private Client Conference in   an ESG solution for clients now.
                 Aventura, Florida.                                   The way to fight that latter issue, however, is with the third
                   “We think the  capability  is coming  fast and  furious,  and   “P” that Fidelity is focusing on, he said: portfolio construction.
                 fairly cheaply in order to do it,” he said during a panel discus-  Advisors should be building portfolios that are personalized
                 sion  on  “Priorities  for  Private  Wealth  Management,”  noting   and sustainable.
                 personalization through digital engagement practices is one of   sure they know how to take an entire portfolio [and] their
                                                                      “We’ve got to provide the advisor with the tooling to make
    Photo-illustration: Chris Nicholls  The ‘Four P’s”              my clients into the water fund.’ … [A] greater premium” really
                 the key areas that Fidelity is focused on.
                                                                    whole practice and embrace sustainable, not just ‘Oh, I put
                                                                    needs to be placed on “refreshing portfolio  construction,”
                 Personalization is one of the “four P’s” that Fidelity is focused
                                                                    Durbin added.
                 on, said Durbin, who also serves as chair of the SIFMA board’s
                                                                      That also would help Fidelity’s fourth “P,” which is pri-
                 Private Client Wealth Management Subcommittee.
                                                                    vate markets, he continued. After “fits and starts,” access to
                   The second P is “purpose,” Durbin said, which refers specif-
                 ically to environmental, social and governance. “We needed a
                                                                    alternative  investments  is  increasing  and  it’s  “here to stay,”
                 P,” he joked. Increasingly, employees “want to work for a firm”
                                                                    he predicted.
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