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                trust. He said to me at the time, 12 years ago, that I “was too old   you, as they look for people who are hardworking and who
                to be an entrepreneur; banks would never hire outside firms;   they believe should take on a stretch role, right?,
                high-net-worth  individuals  would  never  be  on  the  internet;   This means finding someone who’s going to look out for
                and social media is a fad.”                        you and who’ll speak about you in the room when you’re not
                  Instead of being discouraged by all this, I was encouraged.   there. If you look around, it’s disappointing when women
                I thought, if this guy thinks that everybody would say those   leave our industry.
                things, then that to me looks like an opportunity.   With the pandemic, there’s so much that women have to
                  So, I went from one industry working at Kelly Services,   do — with remote schooling for children, taking care of parents
                where I had great mentors and sponsors and worked for   and all the things generally put on women.
                some great women, largely women, and made the switch   Within our business, we’ve made sure that we’re very flex-
                to financial services, which is largely male. That was really   ible right now. If you have young kids at home, take care of
                different for me.                                  those kids when you have to and be flexible in your [work]
                                                                   hours, if you’re in a role in which you can.
                What’s your overall                                                             We say this all the time.
                view of the presence                                                          It’s one of the biggest things
                and status of women         There’s a big emphasis right                      to do today. If you want
                in financial services,                                                        women in  your  organiza-
                including technology?      now on keeping women in the                        tion, and even men today,
                RUDIN:  Some  large  firms                                                    you need to be flexible.
                have numbers that don’t     industry, keeping women in                          There’s a big empha-
                look so out of whack with                                                     sis right now on keeping
                the overall diversity and    your firm and helping them                       women in the industry,
                inclusion [goals and the       find a path so they don’t                      keeping women in your
                general population]. That’s                                                   firm and helping them find
                because  marketing  is         leave. After the five-year                     a path so they don’t leave.
                filled  with  women,  human                                                   After the five-year mark,
                resources is filled with   mark, what a knowledge base                        what a knowledge base
                women, etc.                                                                   walks out the door when
                  There could be a large    walks out the door when that                      that happens. It’s  really
                number of women at a firm,                                                    hard to bring that back in.
                but what areas of the busi-  happens. It’s really hard to
                ness are they  involved  in?        bring that back in.                       How do you see this
                Generally speaking, it’s not                                                  industry encouraging
                operations, product [devel-             —Cheryl Nash                          women and men to
                opment] or  this type of                                                      become as tech savvy
                focus, and they tend to be                                                    as possible, so their
                more concentrated in sup-                                                     careers can grow?
                porting roles.                                     RUDIN: Cheryl and I don’t look like the tech “geeks” or some-
                  That’s made Cheryl, for example, a really great role model.   thing like that [stereotype]. We don’t look like what you might
                She’s been hiring women across her organization rather than   think of [related to] technology so many years ago. You know,
                just deep in parts of her organization — in product and opera-  there’s the management information systems or information
                tions, not just human resources and marketing.     technology department, and that’s for the guys with the pocket
                                                                   protectors. I’m too cool. That’s not where I belong. I belong in
                NASH: Another issue I’ve focused on is women in our industry   the front office, with the clients.
                from one to five years after they’ve joined it. After five years, in   But what we’ve seen over the past years has been that tech-
                terms of their career path, they’re either stuck — and likely will   nology’s become pervasive. You can’t not be in technology. I
                stay where they are and they’ll be happy with that — or they’re   don’t know why people are sometimes surprised about fintech.
                going to get out of our industry.                  That [term or concept] is a passing fancy — because what isn’t
                  We’re trying to keep women in our industry. There’s a big-  are today’s technology companies. I operate a small firm; we’re
                ger sense of urgency right now — with the push for diversity   a technology company.
                and inclusion — in helping women rise.               You can’t  not operate without technology today. There’s
                  It’s about who you know in your industry or your business   the notion that we have the “digital natives,” brought up with
                and finding the right sponsor. Or the sponsor is going to find   lots of technology, and the “digital immigrants,” who grew up



             32 INVESTMENT ADVISOR JANUARY/FEBRUARY 2021 | ThinkAdvisor.com
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