Schwab Reviewing Advisor Network Referral Fees

News November 21, 2024 at 12:38 PM
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What You Need To Know

  • The firm says it will be transparent with advisors in the program as any decisions are made.
  • One industry consultant sees the reassessment as a reasonable step.
  • Schwab hasn't increased participation fees in years, a spokesperson says.
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Charles Schwab is reviewing advisor participation fees within the Schwab Advisor Network client referral program, a significant source of new business for some RIAs.

Chip Roame, head of Tiburon Strategic Advisors, said he was not surprised by this “reasonable” action.

“[Schwab] has not raised the fees in a long time … and custodian referrals are valuable!” Roame said in an email. “Custodian referrals account for about 20% of the net new [assets under advisement] for independent advisors.”

The strategy review was first reported Wednesday by InvestmentNews and confirmed to ThinkAdvisor by a spokesperson at the firm.

“At Schwab, we are always evaluating our products, offers, and services to ensure we’re delivering value to our clients and Schwab,” the spokesperson said. “We have not changed the advisor participation fees for Schwab Advisor Network, a core component of how we deliver on the holistic wealth management needs of our clients, for many years.”

The statement added: “As the scale and complexity of the program has evolved, we are evaluating the advisor participation fees going forward. Our commitment is to first being transparent with firms in the program as these decisions are made.”

Schwab is hosting its annual Impact conference this week in San Francisco.

How Advisors Pay for Referrals

Key details about the referral program are spelled out in a disclosure brochure published by the firm in September. Advisors who receive referrals from the Schwab Advisor Network pay a fee to Schwab to participate in the service, dubbed a “participation fee.”

The participation fee, according to the document, is calculated as a percentage of the assets in referred clients’ accounts that are maintained in custody at Schwab.

The fee is set according to a sliding scale that charges 25 basis points for the first $2 million in referred assets, 20 basis points on the next $3 million, 15 basis points on the next $5 million and 15 basis points on assets above $10 million.

Advisors also must pay a one-time “program transfer fee” if referred assets are subsequently moved out of custody on Schwab’s platform.

A ‘Reasonable’ Action

Roame further noted that additional lead generation sources like SmartAsset, Zoe Financial, NerdWallet and Datalign account for another 20% or so of independent advisors’ incoming business — meaning these two referral sources are “hugely important.”

“The other two substantial wealth management marketing and lead generation methods (e.g., digital marketing and workplace strategies) are difficult areas for independent advisors to compete with the bigger firms,” Roame explained.

“Schwab and other custodians have a huge opportunity cost in referring away these leads and should be paid accordingly,” he noted.

Roame also pointed to another important factor in Schwab’s fee calculations: “[Their] reputation is being evaluated with every referral, and as Schwab (and other firms) have built up their advice offerings, some of those leads would be well served by employee advisors too — a business with likely higher margins.”

All-in, Roame argued, the reassessment “feels reasonable,” though exactly where advisor participation costs land is anyone’s guess at this point.

Credit: Bloomberg

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