Employers that let employers enroll in health plans and handle plan administrative tasks through the Web may cut coverage cost increases sharply, according to Humana Inc.[@@]
When the Humana, Louisville, Ky., managed care company studied 155 of its own group health plans of all sizes over a 3-year period, it found that increases were 11% lower for employers that opted for automation than for employers that failed to take full advantage of automation systems.