Encrypted Messaging, Unseen Risks: Navigating Compliance with WhatsApp, Telegram and Signal

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Cost: Complimentary

Date: May 8, 2025

Time: 1pm ET | 10am PT

Webcast Sponsored by:

CE Credit Pending

Modern businesses move fast – and your clients expect seamless, real-time communication. But with a growing selection of messaging platforms to choose from and ongoing updates to existing tools, how can financial firms enable innovation while staying compliant?

Applications like WhatsApp, Telegram, and Signal provide end-to-end encryption, offering privacy and security benefits. However, these same features create compliance challenges for firms required to capture and supervise business-related conversations. Regulators continue to scrutinize off-channel communications and encrypted messaging.

Before enabling encrypted messaging, firms must take proactive compliance measures to balance innovation with regulatory obligations. In this session, we’ll discuss:

• Key risk factors when adopting encrypted messaging platforms
• Best practices for updating policies, employee training, and supervisory oversight
• How to leverage technology and automation to mitigate compliance risks

Join us to learn how your firm can confidently embrace encrypted messaging while ensuring regulatory compliance. Gain actionable insights on strengthening policies, improving supervision and implementing technology-driven compliance solutions to protect your firm.

Featured Speakers:

Tiffany Magri | Senior Regulatory Advisor | Smarsh

Steve Boyd | Principal | Optima Partner

Kasey Schaefer | Senior Manager of Regulatory Compliance | IQEQ

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