Retail Direct Channels Are Gobbling Advisors' Market Share: Cerulli

News December 13, 2024 at 03:31 PM
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What You Need To Know

  • Retail direct investor platforms grew faster than all other channels from 2022 to 2023.
  • One reason is their success at retaining 401(k) and IRA assets.
  • The financial advisor’s role must keep changing to prioritize offerings beyond investment management, Cerulli says.
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The retail direct channel continues to gain market share, posing a challenge to advisor-intermediated channels as the needs and preferences of the end-investor shift, according to new research from Cerulli Associates.

Cerulli found that retail direct investor platforms grew by 22.2% from 2022 to 2023, or $2.5 trillion of asset growth, faster than all other distribution channels over that period. Several factors account for this growth, including increasing numbers of self-directed retail investors and direct firms’ success in retaining 401(k) assets in individual retirement accounts.

Retail direct market share grew by 5 percentage points over the eight years trailing 2023. Cerulli expects the channel to grow another 5 points over the next four years and possibly experience a 10-point increase from 2016 to 2027.

At the same time, wirehouses have lost 4 percentage points of market share since 2016 and are expected to lose another 4 points by the end of 2027.

“The retail direct channel presents a consistent threat to advisor-intermediated channels as end-investors are increasingly educated and have access to high-quality investment products at lower costs than ever seen before,” Matt Apkarian, associate director of product development at Cerulli, said in a statement.

Professionally managed assets finished 2023 with about $65.7 trillion, up 9.4% from year-end 2022, although below the all-time high of $67.8 trillion reached at year-end 2021.

In 2021, assets in the retail client channels were nearing an even split with institutional client channel assets, according to Cerulli’s research. The split widened in 2022 — 47.7% to 52.3% — with the large equity market correction from which institutional client channels, which tend to have more fixed income allocations, were insulated.

Last year, the trend of retail channels growing faster than institutional channels resumed, with the former’s market share standing at 48.2% and the latter’s at 51.8%.

Higher equity allocations are one reason that retail client assets are generally growing faster than institutional client assets, but other factors are also at play. For example, as corporate defined benefit plans freeze and terminate, Cerulli projects that the channel will have a five-year compound annual growth rate of just 1.2%.

According to the research, retail direct investor platforms control the largest portion of exchange-traded funds and mutual funds across all channels, although the channel lost some of its mutual fund asset market share in 2023.

Cerulli opined that the financial advisor’s role must keep changing in order to prioritize offerings beyond just investment management.

“Providers of products, technologies and services to financial advisors must develop and market offerings that serve the changing needs of advisors who seek to slow the bleed from their advisor-intermediated channels,” Apkarian said.

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