The Financial Industry Regulatory Authority has fined Morgan Stanley $1 million for failing to establish, document and maintain a system of risk management controls and supervisory procedures reasonably designed to manage the financial risks of its market access business activity, including controls designed to prevent the entry of erroneous orders.
From August 2019 through June 2023, the firm also failed to conduct reasonable reviews of the effectiveness of certain of its market access controls and supervisory procedures.
Morgan Stanley, the order states, "sends certain orders to the market via 'low touch' or 'high touch' order handling. Low touch orders are handled in an agency capacity and flow electronically through the firm's trading infrastructure to the market without handling or other interaction by firm traders."
The firm "applies pre-trade controls to low touch orders before they are routed to an exchange or alternative trading system (ATS). The firm determines pre-trade controls on a customer-by-customer basis," the order states.
High touch orders, by contrast, are not routed automatically without trader interaction.
"Instead, a trader receives a customer order and manually handles the order, entering it into the firm's order management system," according to FINRA.
The firm trader may choose to execute such orders on an agency, principal, or riskless principal basis, or a combination of these.
"The trader determines how to handle the order on a case-by-case basis, based on factors such as customer instructions, trader discretion, and market factors. In contrast to low touch orders and reflecting that a trader (rather than each applicable customer) makes market access trading decisions for such high-touch orders, the firm determines certain pre-trade controls for high touch orders based upon the trader accessing the market for the order, rather than the customer," the order states.
After the firm applies the pre-trade risk controls, the trader routes the orders to an exchange, ATS, or another broker-dealer.