Ameriprise Says LPL Urged Advisor to Improperly Lure Clients

News October 15, 2024 at 04:32 PM
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What You Need To Know

  • Ameriprise filed a similar complaint earlier against LPL and an advisory team.
  • The firm argued Douglas Kenoyer could not invoke the Broker Protocol because he solicited clients before leaving Ameriprise.
  • LPL knew about Kenoyer's conduct and regularly encourages recruits to violate agreements, the suit alleges.
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Ameriprise Financial has accused longtime advisor Douglas Kenoyer and rival broker-dealer LPL Financial of misappropriation of trade secrets and unfair competition, among other violations, stemming from Kenoyer's employment switch last month from Ameriprise to LPL.

Kenoyer, who was registered as an advisor and broker with Ameriprise for 18 years, improperly solicited his clients to move their assets to LPL before he changed firms on Sept. 19, according to a complaint filed Monday in U.S. District Court in Seattle.

Numerous Ameriprise clients have already transferred their accounts to Kenoyer at LPL, Ameriprise contends.

Ameriprise asked the court to issue a preliminary injunction and temporary restraining order barring Kenoyer and LPL from further solicitation and from using Ameriprise's confidential information pending a Financial Industry Regulatory Authority arbitration on the matter. The firm also asked the court to compel the defendants to return that information.

"Kenoyer's pre- and post-termination behavior has been rife with misconduct and transgressions, supported and encouraged by LPL. Specifically, prior to his transition to LPL, Kenoyer improperly pre-solicited Ameriprise's clients to join (him) at LPL.

In the weeks and months before the move, Kenoyer took notes in Ameriprise's customer relationship management system on client conversations, such as "don't think they will come,"  "they really didn't want to move," and "not coming with me," according to the complaint.

"Now, Kenoyer continues to solicit Ameriprise's clients," the complaint contends, alleging the solicitations relied on confidential information misappropriated from Ameriprise and disclosed to LPL.

"Kenoyer engaged in and is presently engaging in such misconduct with the knowledge and support of LPL, whose regular pattern and practice is to encourage recruits to violate their contractual agreements," Ameriprise alleges.

Kenoyer claimed protections from the Protocol for Broker Recruiting but had already violated it by pre-soliciting clients and taking confidential documents and information, the suit contends, saying the advisor violated his agreements with Ameriprise.

In June 2022, Kenoyer acquired the ability to service the entire book of an Ameriprise advisor who was retiring; this allowed him to service 1,031 new clients with nearly $134 million in assets under management, the complaint contends.

Upon his resignation from Ameriprise, Kenoyer serviced 583 clients and over $144 million in AUM, "meaning the vast majority of his book of business was acquired via and is restricted by this internal client transfer," the suit alleges.

In addition to trade secrets misappropriation and unfair competition, the complaint accuses Kenoyer and LPL of unjust enrichment, conversion and interference with business relationships, and Kenoyer of breaches contract and fiduciary duty.

LPL had no comment on the case, a representative told ThinkAdvisor by email Tuesday. Kenoyer didn't immediately respond to an email seeking comment.

In a separate lawsuit filed in June in U.S. District Court in Michigan, Ameriprise sought a temporary restraining order against LPL, Mitchell McCann and his son Wesley McCann pending a FINRA arbitration.

With the parties' agreement, those court proceedings have been stayed, and LPL has been issued a preliminary injunction against soliciting Ameriprise clients that the McCanns serviced, pending the FINRA arbitration.

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