A student-focused advertising campaign launched recently by the Certified Financial Planner Board of Standards has sparked an animated debate — with planning experts like Jamie Hopkins and Michael Kitces weighing in — about the best ways to inform the public about the profession, with many planners taking issue with the ads' lighthearted approach.
The series of videos and still-image ads portrays financial planning as the "next-best job" compared with comically idealized mock careers such as "bubble bath sommelier," "lead burrito scarfer" and "professional daydreamer." Some found humor in the approach, but the campaign has missed the mark for many.
"These are bad," wrote Hopkins, chief wealth officer of WSFS Bank, on LinkedIn. "Not funny nor a good representation of our profession. This is a lack of understanding or vision of the industry and how we impact lives."
Reaching Young People
CFP Board Chair Matthew Boersen said he was not surprised to see a strong reaction to the "Quite Possibly the Perfect Job" campaign.
"When I initially watched the ads for this campaign, my gut reaction was that they were edgy and different," Boersen said. "I wasn't sure about them. However, I had to remind myself that I am a 36-year-old financial planner and not the intended audience for this campaign. I also had to remind myself that these ads are not for my clients or prospects who are seeking financial advice or financial planning support."
Instead, the ads are intended to encourage high school and college students to explore a career as a CFP professional.
"Our research told us that we needed a provocative message to break through with this group, and I realized this campaign did exactly that, so I gave it my full support," Boersen said. "We're starting to see the success of the campaign. Hundreds of students are engaging with the ads and seeking more information on careers in financial planning. We are finally moving the needle on this immensely important issue."
Boersen emphasized that he and the CFP Board genuinely appreciate the feedback from CFP professionals, adding that the organization will "continue to work with the targeted student audience to enhance the campaign to make sure it's as effective as possible."
The Precarious Image of Financial Planners
Some CFP professionals have taken particular umbrage with a series of still promotional photos derived from the longer-form video ads, which have been interpreted as portraying CFP professionals (accidentally or otherwise) as lazy, lackadaisical or worse.
She shared a screenshot from the campaign.
"Maybe some people think it's funny, but most of the actual CFPs I talked to feel embarrassed that this is the image we are trying to 'portray' about our profession to whom, the world? Future CFPs?" wrote Inga Timmerman, a CFP and assistant professor of finance at the University of North Florida. "Who is this commercial for?"
"The ads appear to imply that becoming a financial planner is all about… well, scarfing burritos, taking bubble baths, and a lot of tablet surfing and (hammock and couch) sleeping," wrote Kitces, the founder of Kitces.com. "Rather than, you know… actually serving clients so they can achieve their goals as a helping profession."