Thrivent Takes Reg BI Hit Over Outdated Share Class Calculator

News October 03, 2024 at 11:23 AM
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What You Need To Know

  • Thrivent reps recommended that certain retail brokerage customers invest in Class A mutual fund shares instead of Class C shares.
  • The recommendations were part of the Nebraska NEST Advisor plan and the Illinois Bright Directions Advisor-Guided 529 plan.
  • Thrivent failed to update its calculator to account for expense structure changes to the plans.
SEC Regulation Best Interest

The Securities and Exchange Commission has fined Thrivent Investment Management $25,000 for violating Regulation Best Interest by recommending that certain retail brokerage customers invest in higher-cost mutual fund share classes within two 529 plans.

The agency's order said the proceedings concern Thrivent's failure to comply with Reg BI between June 30, 2020, and July 2022.

Reps recommended Class A mutual fund shares instead of Class C mutual fund shares offered by the Nebraska NEST Advisor College Savings Plan and the Illinois Bright Directions Advisor-Guided 529 College Savings Program, the SEC said.

The Class A shares of the plans imposed upfront sales charges as well as annual fees, while the Class C mutual fund shares did not impose upfront sales charges but charged higher annual fees than Class A shares for the first 10 years of the investment, after which they converted to Class A shares, the SEC said.

During the relevant period, Thrivent and its registered representatives used a 529 College Savings Plans share class calculator to determine which mutual fund share class to recommend to retail customers.

"While historically, it may have been in the best interest of many of Thrivent's customers to invest in Class A shares of the Nebraska and Illinois 529 Savings Plans, the Illinois 529 Savings Plan and the Nebraska 529 Savings Plan made changes to their expense structures in March 2020 and December 2020, respectively, that significantly reduced the annual fees charged on the Class C shares," the order states.

"Until July 2022, Thrivent failed to update its calculator to account for these expense structure changes implemented in 2020, and as a result, recommended Class A shares of the Nebraska and Illinois 529 Savings Plans to its customers," according to the order.

Thrivent did not review or update the information in its 529 College Savings Plan share class calculator related to the reduction in expense ratios for Class C shares in the Illinois 529 Savings Plan and the Nebraska 529 Savings Plan, the order states.

"As a result, the calculator continued to indicate that Class A mutual fund shares were less expensive than Class C mutual fund shares for certain of Thrivent's retail customers," according to the order.

As a result of this failure to understand the difference in costs of the Class A and Class C shares, Thrivent and its registered reps "failed to exercise reasonable diligence, care, and skill when recommending investments in the Nebraska 529 Savings Plan and the Illinois 529 Savings Plan to retail customers," the SEC said.

Thrivent also failed to establish, maintain and enforce written policies and procedures reasonably designed to achieve compliance with Reg BI, and to meet the rule's care and compliance obligations.

By failing to comply with Reg BI's component obligations, Thrivent willfully violated Reg BI's General Obligation found in Rule 15l1(a)(1) under the Exchange Act, the SEC said.

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