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Vanguard Warns Clients to Hang Up and Log In, Or Else
Analysis June 28, 2024 at 04:18 PM
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What You Need To Know
- Vanguard is warning clients their accounts could be terminated for excessive use of phone support and adding a fee for phone trades.
- The firm hasn't defined the criteria for excessive phone use, a critic says.
- Vanguard calls its digital channels secure, efficient and effective.
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