Genworth's CEO Aims for 2025 Long-Term Care Insurance Launch

News May 03, 2024 at 11:36 AM
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What You Need To Know

  • Earnings were up in the first quarter.
  • The long-term care insurance business reported a small profit.
  • An increase in mortality had mixed effects.
Tom McInerney. Credit: Victor J. Blue/Bloomberg

Genworth Financial hopes its CareScout subsidiary will begin issuing new long-term care insurance policies in about a year.

For now, CareScout is creating a network of long-term care services providers that have agreed to accept rates set out in a provider contract. The goal is to help people who need care find affordable, high-quality care more easily.

Tom McInerney, Genworth's CEO, said Thursday during a conference call with securities analysts that CareScout will be the home for the new LTCI business Genworth is planning.

"We now expect to complete this foundational work by the end of the year, with a goal of formally offering a first insurance product in early 2025," McInerney said during the call.

Genworth held the call to go over its first-quarter earnings.

What it means: The U.S. stand-alone long-term care insurance market could be continuing to creep back to life.

Genworth: Genworth started off as an insurance arm of General Electric's GE Capital. It was once a major issuer of life insurance and annuities. It helped create the modern U.S. long-term care insurance market.

It gets most of its new sales from its Enact Holdings mortgage insurance subsidiary. It still has some life insurance policies and annuities in force, and it continues to provide long-term care insurance for about 1 million people.

Like most other LTCI issuers, Genworth got many assumptions about how the product works wrong. It has been trying to stabilize the products' finances by asking state insurance regulators for rate increases.

Genworth says that its other operations are separate from the LTCI business and that it does not intend to add capital to the current LTCI business. Any new LTCI business would be separate from the current LTCI business and likely would rely on support from a strong reinsurer.

The earnings: Genworth reported $169 million in net income for the first quarter on $1.9 billion in revenue, up from $154 in net income on $1.9 billion in revenue for the first quarter of 2023.

The long-term care insurance business posted $3 million in adjusted operating income on $1.1 billion in revenue, compared with $23 million in adjusted operating income on $1.1 billion in revenue in the year-earlier quarter.

The company received approvals for 23 LTCI rate-change applications. The underlying policies have been generating $166 million in premium revenue per year. The approvals will increase total revenue by $41 million, or about 25%.

The company has received approvals with a total value of $28 billion since 2012. About half of policyholders affected have given up their policies or accepted a lower level of benefits to hold premium bills down, and 47% have agreed to pay the higher premiums and keep their full coverage in place.

Mortality: Genworth updated the assumptions built into its life and long-term care insurance businesses to reflect an expectation that mortality will continue to be higher than it was before the COVID-19 pandemic started.

Mortality was especially high in the first quarter, but Genworth believes that's because of the kind of increase that often occurs in the winter. Mortality seems likely to be lower for the remainder of the year, according to Jerome Upton, the company's chief financial officer.

Higher mortality helps reduce benefits cost for Genworth's LTCI business but increases benefits costs for the life insurance business.

A cloud: Genworth executives have been preparing for the company's return to the long-term care insurance market by looking hard at the surviving issuers.

Genworth has paid about 370,000 long-term care insurance claims, and McInerney said it has concerns about the players still in the market.

"I believe that the price points for many of these products reflect pricing assumptions that are aggressive," McInerney said.

CareScout: The CareScout network first opened for business in Texas. It now has about 200 in-network providers in more than 30 states.

For now, the program is open only to Genworth insureds.

The next step will be to offer the program to other insurers' long-term care insurance policyholders, and the final step will be to market the program directly to consumers, McInerney said.

Tom McInerney. Credit: Victor J. Blue/Bloomberg

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