4 Ways to Help Trust Beneficiaries Feel Trusted

Commentary March 01, 2024 at 01:26 PM
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Most would conclude that the children of wealthy families have a myriad of advantages. These include financial security, freedom from debt and an array of possibilities made available by the bounty of their inheritances. 

Yet these gifts are often accompanied by invisible constraints built into the legal structures that hold their wealth. By locking people into relationships and assets over which they have no authority, trust fund guardrails designed to protect and provide can, over time, lead to unintended predicaments for inheritors and their families.

Simply put, trust structures often make beneficiaries feel like they were not trusted.

We are all familiar with horror stories of a beneficiary's reckless spending, substance abuse, bad investment decisions or general failure to be a productive member of society. Language in trust documents often strives to prevent the trust from funding these potential consequences. But restrictive terms just as easily cause harmful outcomes, such as resentment or depression.

So how can advisors help families create trust structures that offer protections and tax efficiency, while also remaining flexible and relevant to their current needs? Our latest research explores four strategies to help rethink trust design and honor the wishes of both beneficiaries and grantors.

1. Communicate Intent

The most frequent complaint I hear from beneficiaries is, "I wish I understood what my (parent/grandparent) wanted me to do with the money. What are their hopes for how it impacts me and what are their expectations? And why did they not trust me enough to tell me about it?"

We recommend that families be transparent, up front and honest about their wealth. They can provide validation that having more than others can be uncomfortable and isolating. Talk with your clients about creating a safe space with their family to vulnerably talk about money and how they feel about it.

At age-appropriate times, they should talk about their hopes and expectations related to the money and when and how their heirs will have access to it. 

Encourage parents to ask their heirs how they feel — what do they want related to wealth? Take the beneficiaries' preferences and opinions into consideration when drafting legal documents to help ensure that the inheritance has a positive impact.

Legal documents do not memorialize the grantor's intent, thought process, emotions or desires — despite often being articulated to legal counsel when setting up an estate plan. This is why we recommend that clients talk frequently about the money and also capture their thoughts in a "letter of wishes." 

This document may include stories about how the money was made, about the family values and the intent the family has for how future generations benefit from the money. It can help guide current and future trustees on wishes related to trust distributions and investment direction.

This context and explanation may be crucial for future generations who did not have the opportunity to hear directly from the grantors or may have never met them.

2. Empower Beneficiaries

When possible, include adult heirs in your client's planning and empower them to make decisions. Being transparent about trust distributions and allowing beneficiaries some agency over the process can help them develop confidence and a sense of responsibility. 

One way to accomplish this is through allowing them to serve as a co-fiduciary for the trust. The fiduciary roles of trustee and/or distribution advisor can often be filled by a beneficiary. Designating beneficiaries to serve in one of these roles shows faith in their ability to make some decisions for themselves. Drafting a trust that allows beneficiaries to share responsibility over trust decisions can go a long way in fostering supportive, transparent relationships. It also prepares them to have greater agency over their own financial life.

3. Educate Beneficiaries

After years of managing our children's health, safety, education and lives, it can be hard to fully relinquish control — especially when a large sum of money is involved. But, for families of considerable means, preparing children for a potential wealth transfer is merely another important part of raising a family.

Instead of applying constraints passively through a legal document, help your clients to consider engaging future generations in financial literacy. Encourage them to spend time talking about their family's values. Educate them on investing concepts and trust structures. Prepare them – appropriately and over time – for what is to come.

4. Give Beneficiaries Agency

Given a growing number of social and environmental issues, some beneficiaries feel increasingly compelled to move their capital into action, or at a minimum in alignment with their values, to support the kind of world they wish to see.

The strategies to make that change often exist across a spectrum — ranging from philanthropy to the highest possible returning investments — and beneficiaries with agency and excess capital can play a vital role in supporting these causes. 

Philanthropically minded clients often ask if trusts can have charitable beneficiaries. They can, but how this works will depend on the language in the trust agreement. If clients are in the beginning of the estate planning process, including a charitable beneficiary in a trust is simple.

They also have the option of incorporating language giving the beneficiary the "power of appointment" to choose to give to charities either during lifetime or at death, or both. It is important to include this language into a trust document, as making philanthropic gifts from existing trusts can be more difficult or impossible.  

Another way to build agency is to give beneficiaries a legal role as a trustee or investment direction advisor. Here, they can define the financial goals of the trust, hire advisors and sign the investment policy statement, while overseeing asset allocation and implementation.

Beneficiaries can allocate capital with the intent to foster not only financial returns but also social and environmental outcomes. This can include the ability to invest in impact investments, including catalytic strategies — investments that intentionally prioritize impact over return.

The Way Forward

Trust structures are often critical components to implementing a family's legacy and financial plans, and they hold enormous value. The goal here is to illuminate the many ways that trusts can be constructed so clients can think critically and creatively about what serves them and their families in alignment with their values.

Strategies continue to evolve, and more families are reaching their desired outcomes of investment flexibility and beneficiary autonomy. The shifts to better align trusts with the needs of modern families can also help move our economy into greater alignment with the social and environmental solutions that the 21st century requires.


Jill Shipley is head of governance and education at AlTi Tiedemann Global.

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