4 Ways You Can Define Your Market

Best Practices February 15, 2024 at 02:35 AM
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Have you ever been asked: "Who do you take on as clients?"

Years ago, the jokey was "anyone with a pulse."

This does not speak to exclusivity, especially if you're trying to offer holistic planning and solutions based on permanent life insurance to high-net-worth individuals.

The solution is to aim for one or more target markets.

Of course, having a target market does not mean you will reject business that falls into your lap.

You will likely start your practice by taking on people from anywhere you are licensed before specifically targeting a market.

Early in my career, I had a client from St. Maarten in the Netherlands Antilles. (If you've taken a Caribbean cruise, you've probably visited the island.) He walked through the office door.

I did not have an active Caribbean prospecting strategy.

The man's money was good, I did not need a special license to help him, and he had a local address.

He became a client.

But focusing on a few target markets can help you get more out of your time and energy.

Here are four ideas about possible target markets.

1. Where You Work

Your office is in the center of the business district in town.

There are plenty of restaurants where you can have lunch. When you commute to work, everyone gets off the train at your stop.

You go to the gym in the building several times a week.

The Chamber of Commerce is located nearby.

There are office towers all around you filled with professionals like doctors, lawyers and engineers.

There are lots of corporate executives, too.

The logic: This becomes your target market because there are plenty of prospects.

If you make friends with someone at the gym and start talking business, you and they can meet at their office. When you do an annual review for a client, meeting at their office allows you to meet their coworkers too.

Little time is spent getting from one appointment to another.

Your office is located in a fancy building.

Although your desk is in the bullpen, you have a handsome conference room where you can meet with prospects.

2. Where You Live

You live in a nice part of town or a smart suburb.

Your children go to school nearby. You play golf at the country club.

You shop in the area and patronize dozens of businesses.

There are 250 houses in your development.

The area has plenty of nonprofits and the hold meetings, events and galas throughout the year.

You're in good financial shape, and your neighbors fit into the same economic bracket.

Your family lives nearby. They know everyone because they've lived in town for years.

You attend religious services.

The logic: This becomes your target market because you spend the majority of your time here.

You're around on weekends. You meet other parents at school sports.

You shop locally, meaning you're already a customer with many potential prospects.

People know you by name and face. Word gets around about what you do for a living.

You have a good reputation.

3. A Specific Profession

As an experienced agent or advisor, you have plenty of clients doing the same job.

How this happened may be a mystery, but no longer. This is now your niche.

Perhaps everyone went to the same college, the local engineering school.

Many clients belong to the same professional organization.

They help you get in as an associate member.

You might even speak at their meetings or regional conferences.

The logic: Everyone likes to feel their situation is unique.

If your target market is teachers or police officers, you understand their pension plan.

Lots of business comes through referrals because word spreads within the profession.

You're visible at their association meetings.

You become their "go-to" person.

4. The Family Advisor

This one could be a stretch, but some people come from large families.

It starts with your parents becoming clients.

It's difficult for them to say: "You should do business with my daughter" if they're not personally a client.

You sell up and sell down, getting grandparents and children as clients.

You attend family reunions.

You meet the in-laws.

You throw a big holiday party and 4th of July BBQ.

You send holiday cards.

Don't forget anniversary and birthday cards.

You send gifts at births and attend funerals.

The logic: Lots of expressions like "Friends and family discount" and "We treat you like family" are used.

Confidentiality works in your favor because we "keep it in the family." It becomes understood you're the "family advisor," and everyone should be a client.

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