It is a basic principle of behavioral psychology that how people behave tends to be driven more by how they feel than by what they know to be true in a theoretical sense. This is especially the case in the world of investing and personal finance — and a good portion of retirement savers are feeling stressed today.
Such high levels of stress would make one think that a big proportion of savers must be acting on their feelings, perhaps by pulling money out of depreciated stocks or fleeing toward safer (and highly priced) securities at just the wrong time.
However, as Wayne Park, CEO of John Hancock Retirement, pointed out in a recent interview, financial advisors seem to be doing a good job helping to ensure that the stress levels don't manifest in poor investor behaviors. This view, Park explained, is based on the firm's latest survey data and retirement plan participant behavior report.
Clear Commitment to Saving
According to the research, retirement investor behaviors have remained stable over the past few years, even as one would expect to see more ill-timed trading and a retreat from consistent savings. As Park explained, every retirement saver's financial situation is different, but the economic environment of 2022 and 2023 clearly stirred up some big concerns.
Stock market volatility, inflation and interest rates were all worrying factors, he noted, and the silver lining of the COVID-19 pandemic — the extra money that many households had been able to stash away — was beginning to fray. According to Park, this led to a possible dilemma for workplace retirement savers. Would they dip into their account or cut back on contributions to relieve their current stress? Or would they try to keep their savings intact and working for them?
Happily, Park said, the answer to these questions seems to be "no," and "yes," respectively. He argued that financial advisors and retirement plan providers deserve the most credit for this. As Park emphasized, advisors and service providers can't make clients' stress simply disappear, but they can do a lot to mitigate its negative effects on investing and saving behavior.
Stress Levels Remain High
The John Hancock Retirement data shows about 4 in 10 retirement savers describe their financial situation as only "fair" or "poor," the highest ratio seen in four years of surveys. But has this state of affairs driven retirement account leakage or reductions in savings?
One way to help answer this question, Park said, is to look at defined contribution plan loans and hardship withdrawals.
"On one hand, tapping into plan balances in these ways they can provide some financial aid for participants who may be facing pressing needs and have few other available resources," Park explained. "At the same time, however, they can derail months or years of retirement savings progress."
