While advisors' focus right now is likely on changes affecting clients as we move into 2024, be sure to take some time to look at your own business planning issues for the year ahead and beyond.
While we might feel that focusing on our professional needs is taking time away from helping clients, in reality, ensuring that business priorities are taken care of can help you better serve your clients.
Just as with planning for clients, your own business planning will vary with a firm's circumstances. These might include the size of the firm, your age, ownership structure and other factors. Even if you are a sole practitioner, planning the direction of your career path is still important.
Here are some business planning issues for advisors and firms to consider for 2024.
How Did You Do in 2023?
A good place to start is by taking a look at how things went financially in 2023. Review your revenue and expenses for the year. Did you experience growth in revenue, and did this growth lead to higher profits?
Drill down to the client level. Does profitability vary by client? If so, what type of clients are the most and least profitable for you to serve? If you serve several types of clients, this is a good time to review how much you are charging and the services provided to each type of client. Do their fees need to be adjusted? Does this influence the type of clients you want to pursue in 2024 and beyond?
Who Are Your Ideal Customers?
A key element of your plan will be to look at who your ideal customers are and what services you offer them. Do you serve niche clients like doctors, attorneys, technology executives or others? Do you focus on serving high-level employees at one or two companies?
What types of services do you offer these clients?
- Investment advice
- Financial planning
- Tax and estate planning
- Comprehensive wealth management
- Specific help related to their employer or profession
Perhaps more importantly, are you primarily serving your ideal clients or is your client base scattered among different types of clients acquired over the years with differing needs and situations?
How Is the Business Structured?
Are you a solo practitioner? Does your firm have a number of employees including other advisors and support staff? Do you own the firm outright or do you have business partners?
As part of the planning process, this aspect should be reviewed and assessed to determine if any changes are needed. If you are in business by yourself, is it time to take on a partner(s)? Would you, your employees and most importantly your clients benefit from joining forces with another firm or even being acquired?
Formulating a Business Plan
In formulating a business plan, keep in mind that this plan is not just for you, but also for other members of your team, prospective business partners and perhaps investors. Also, preparing the plan with the idea that others will likely be reading it will help you to prepare it in a fashion that is clear and defines goals and objectives. Even if you do end up as the only one using the plan, this approach helps to ensure the plan is well thought out.
Here is how your plan might be structured, although the sections may vary a bit from firm to firm:
The Executive Summary provides an introduction to your firm and to the objectives of the plan. This is the place to discuss your firm's mission and your vision for the future. This section might include a financial summary as well as your expectations for growth over the next few years.