6 Steps to a Successful Advisory Firm Transition

Best Practices July 05, 2023 at 11:08 AM
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The decision to move to a new firm is not one a financial advisor can take lightly. There are myriad factors to consider that if overlooked, can lead to serious regret and legal issues.

An advisor move typically hums along through several distinct stages. Knowing what to expect at each juncture and what is required for success can ensure a much smoother transition.

1. Decide what problem you want to solve.

Most advisors begin to explore the recruiting landscape in order to address an issue in their practice.

Are you seeking to correct a deficiency in your current firm's platform? Is the level of sales support subpar, or are there too many constraints on your ability to creatively market your services?

Perhaps you want to monetize your business, or you need better succession planning options. Whatever the case, you'll need to evaluate prospective firms and business models with an eye toward how they could address your fundamental concerns.

2. Do your research and perform due diligence.

This is perhaps the most essential part of the recruiting process and should never be rushed. You'll need to chat with product specialists and advisors with a similar business profile at prospective firms.

It's advisable to take detailed notes and to be on the alert for product areas that don't line up properly. Desired managers, for example, must be both on the firm's platform and approved for the program in which you need them.

I once spoke with an advisor who joined a firm thinking that all his managers were approved by the firm. While that was the case, they were not in the advisor as portfolio manager program in which he used them.

3. Vet the products and processes you'll be using.

On a number of occasions, I've set up initial calls with lending or insurance product specialists for advisors prior to arranging calls or meetings with branch managers. If a new firm's platform in these areas was not satisfactory, then there was no point in these advisors even considering those firms.

It's also a best practice to test drive the prospective firm's technology. Make a list of the ten most frequent things that you do every day on your computer and then test drive the prospective firm's workstation. You'll also want to chat with the transition team to ensure you understand their process and that their track record inspires confidence.

4. Get multiple offers.

Most advisors prefer to have a few offers to evaluate.

If back-end bonuses are part of the package, you'll need to assess if they are truly attainable. If you have $200 million in assets under management, how likely are you to grow that number by 50% over a three-year period? If that's not highly likely, then that potential bonus is not something that you should factor into your decision.

My own view is that unless you are an up-and-coming rookie, promises of potential bonuses that are contingent upon delivering more than 120% of on-board AUM or gross production should be disregarded.

Sizing up a proposed deal based on how much you can realistically expect to earn is the better way to go. What's your no-brainer level of deliverability?

Offers should also include the details of your title, sales support, office space and a number of other nonmonetary components.

5. Look at the big picture.

A deal has to be considered in its broader context for successful decision-making.

What's the strategic direction and overall financial strength of the firm that you are considering? Is its platform and technology likely to continue to evolve over the years to meet the needs of your practice? Are your current and future clients a good fit for its market niche?

I've placed advisors out of one major firm that had big businesses but were out of step with the firm's new ultra-high-net-worth focus.

Is the prospective firm committed to your current and likely future business model? What's your assessment of the caliber and availability of the branch management and home office people with whom you'll be working?

Based on the information that you've gathered, you should now have a better understanding of the advisor recruiting landscape and where your best options might lie.

Staying put is a possibility as well.

6. Work on transitioning your business.

Pruning your accounts so that you can prepare to focus on the most meaningful relationships is a good place to start. A move is also an opportunity to jettison non-productive, time-sucking clients.

You'll need to have a call with your new firm's legal department so that they can answer questions and review with you how they want you to handle your move. Their recommendations will vary depending on whether your current firm participates in the Broker Protocol. Each firm also has its own variations, as well.

You'll need to have ongoing conversations with your transition team so that you understand exactly what is required to open new accounts at their firm.

You'll also need to think through how you are going to get clients excited about your move. If you are working with a recruiter, they can make suggestions based upon your unique situation and they can share what's helped other candidates move successfully.

Throughout the transition process, stay focused on uncovering new client needs and consolidating assets held elsewhere.


Mark Elzweig is head of Mark Elzweig Co., an executive recruiting firm that specializes in helping financial advisors find the right career paths, He brings more than three decades of experience to his work with advisors and writing for industry publications.

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