Equitable's Nick Lane: The Nature of Advice Has to Change

Q&A June 23, 2023 at 10:58 AM
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Nick Lane thinks that financial services products are just part of what your clients want.

Lane is president of Equitable — the New York-based descendant of the same company that insured the life of Theodore Roosevelt. He said in a recent email interview that people are hungry for ideas about what to do now.

"We exist to help Americans finance their hopes and dreams," Lane said.

Lane has been leading efforts to prepare Equitable advisors to help clients with the big questions since 2019 when he took over what was then known as AXA Equitable Life.

Before he got into financial services, he played on national championship lacrosse teams while earning a bachelor's degree in political science and economics from Princeton University, then served as an officer in the Marine Corps from 1995 through 1999.

After he left the Marine Corps, he got a master's degree in business from Harvard, and spent four years as a consultant at McKinsey & Co. before, in 2005, moving over to AXA as a senior vice president.

Equitable Life was founded in 1859. AXA, a Paris-based financial services giant acquired control of it in 1992. When Lane came aboard, AXA US managed Equitable Life and other AXA insurance operations in the United States. Lane rose quickly through the ranks. From 2016 through 2019, he was president of AXA's life insurance company in Japan, AXA Life Japan.

Equitable Holdings began to separate from AXA in 2018 through an initial public offering because of a widening gap between capital standards in the United States and Europe, changing regulations and investors' skepticism about companies that offer both life and annuities and property and casualty insurance. Equitable Holdings removed AXA from its name in 2020.

Today Equitable Holdings manages more than $800 billion in assets. It has major retirement, wealth management and asset management operations, with a large ownership stake in AllianceBernstein.

The Equitable arm holds the storied life insurance business that insured Woodrow Wilson and Franklin D. Roosevelt, as well as Theodore.

The wealth management business has been growing rapidly, and Equitable Advisors is one of the 10 biggest independent broker-dealers, with more than $76 billion in assets under administration.

Lane took over as head of the insurance business in 2019.

Since early 2020, the insurance business has operated through a pandemic comparable to the catastrophic 1918 influenza pandemic without showing much more than modest pressure on earnings.

Equitable helped create the registered index-linked annuity market before anyone had agreed to call the products RILAs. It ranked first in individual U.S. variable annuity sales in 2022 and first in individual U.S. RILA sales, according to LIMRA issuer survey data.

Lane answered questions about Equitable's strategy, product trends and what clients need now. The interview has been condensed and edited.

THINKADVISOR: How have Equitable and its parent changed since the IPO?

NICK LANE: Over the past five years, we've been able to build credibility as an independent company.

We've reinvigorated our iconic brand, which is right for our times — over 80% of advisors across the country know who we are. Now we're continuing to elevate our business model to better serve advisors and their clients.

We have a track record of innovating new products, building on our history of pioneering the buffered annuity and our leadership in the variable life and annuity market.

Now that we've experienced the Great Interest Rate Spike, how has that affected Equitable's performance?

The rise in interest rates over the past year shows the importance of managing a strong balance sheet.

We use a fair-value economic model, meaning that we don't make assumptions about interest rates and instead use what is actually observed in the market.

As a result, interest rate volatility has a limited impact, and our risk-based capital ratios stay consistently in our target ranges.

Equitable Holdings has an ownership stake in AllianceBernstein. Many companies are now following its lead and combining life insurance and annuities with asset management services. Why did Equitable Holdings adopt that strategy?

We're in the business of managing assets with liabilities. A comprehensive set of businesses is a key part of our business model.

Origination is critical in terms of being able to access and invest in high-quality assets.

Our partnership with AllianceBernstein goes back to 1985. We think it allows us to bring different combinations of insurance products and asset management solutions to the market, as well as continue to seed new investment offerings for which there's both advisor and consumer demand.

What do you think will happen to the mix of life and annuity products over the next few years?

We think rising interest rates create opportunities.

The broader theme we're seeing is that people are starting to think about the fixed income component of their portfolio again.

As people think about the impacts of various economic scenarios, they're looking for more resilient portfolios.

The buffered annuity category can help people go through these volatile periods driven by rising interest rates.

Where other people think of insurance as a product, we think of insurance as an asset class, including insurance in investment portfolios, which, at certain life stages, can deliver better outcomes.

Insurance can provide tax-efficient accumulation, protected equity or income that can help ride the volatility — especially useful given what we're seeing now — or wealth transfer solutions.

We expect increasing demand for these types of products that help create resilient portfolios, given both the structural demographics and the volatility we see both in the markets and in the macro geopolitical space.

Where does wealth management fit in?

To me, advice is at the core of what we do, and we are seeing the demand for that advice continue to grow.

In the last 24 months, we've gone through a health pandemic, economic uncertainty, an important discussion on racial reckoning, a land war in Europe and now rising interest rates.

People are facing a complex set of financial and personal choices, and they're looking for someone to help guide them. Our research shows that over 65% of Americans want to work with a financial advisor.

But it's not just that the demand for advice is increasing; it's also the nature of the advice that's changing.

Increasingly, people are asking: Can you help me define the next stage in my life? What's going to be my purpose? What's my aspirational lifestyle? And how does that guide my financial choices?

People are demanding humanistic advice, and we think wealth management will continue to grow as a result.

To help with this, we partnered with Columbia University to develop a science-based training program for our financial professionals that is based on providing a more holistic, purpose-driven approach to planning. It's been incredibly popular with both advisors and clients.

Americans are facing a large retirement gap. What can the financial services industry and financial advisors do to help close that gap?

In the next three years, a majority of the 75 million baby boomer generation are going to hit their peak retirement age of 65, and they are expected to live 20 years longer than members of previous generations.

They're the generation that coined the phrase "forever young," and we can expect them to live their next chapter much differently than their parents.

This is more than a new phase of life. It requires a different advice model, a planning process that speaks to their sense of purpose and lifestyle and new solutions as they shift from accumulation to income and decumulation.

You can see this demand in the statistics, with over 80% of advisors saying their clients are looking for more rigorous financial planning.

They're also looking for advice and more resilient portfolios.

We think this demand manifests itself in three ways: first, tax efficient accumulation; second, protected equity and protected income, and then wealth transfer.

So, what can the industry do?

First, we need to start talking to people to help them envision their aspirational lifestyle in their next life chapter.

Second, we need to move beyond the 60/40 portfolio and start thinking about what the appropriate financial plan is for people as they enter that next chapter of their lives and start living in retirement. How do they create more stability and how do they create what I call emotional peace of mind, administrative peace of mind and financial peace of mind?

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Pictured: Nick Lane. Credit: Equitable

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