The Evolving Risk Framework All Retirement Advisors Need to Know

Research March 23, 2023 at 01:38 PM
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Financial advisors who have been in practice for a while are, generally speaking, going to be familiar with many of the basic concepts and definitions that feed into the topic of "risk tolerance."

Firms of all stripes use risk tolerance questionnaires to learn more about their clients to help facilitate what can be difficult investment management decisions — and to set all sorts of planning goals, from ensuring short-term financial stability to pursuing retirement readiness over the course of decades. Many of these questionnaires, in turn, base their approach in seminal academic research from the 1970s through the mid-2000s.

However, the work of researchers and academics specializing in the field of risk theory hasn't stopped in the intervening period, and in fact, there are a number of new emerging concepts that can help advisors better serve their clients.

This is one of the key insights to be gleaned from the opening chapter of "The Psychology of Financial Planning," a new guidebook developed by the CFP Board of Standards and ThinkAdvisor's parent company, ALM (National Underwriter/ALM, April 2022). Written by Swarn Chatterjee and Dave Yeske, the chapter speaks to the process of framing advice in light of a client's risk tolerance, with the goal of helping advisors to identify and respond to gaps that exist between perceived and actual risk tolerance.

What Is Risk, Really?

As Chatterjee and Yeske write, defined simply, "risk" occurs when the future outcome of an event cannot be determined with certainty and is the basic building block upon which the key concept of "risk tolerance" is built.

According to the authors, "financial risk tolerance" is an important concept in financial planning because it is associated with a number of money-related decisions that people make — and the related outcomes they experience. In practical terms, it is defined as the maximum amount of uncertainty that an individual is willing to accept when making financial decisions that involve a probability of loss.

In general, Chatterjee and Yeske write, financial planners have various quantitative tools at their disposal to help their clients make a plan to achieve their financial goals, but planners must often rely on subjective assessments for understanding their client's risk tolerance.

In this effort, it can be helpful to keep in mind the various other risk definitions and concepts that have been developed over the decades, the paper suggests. For example, it is important to understand that "risk capacity," or the extent to which an individual may be able to withstand the outcome of a financial loss without suffering unacceptable disruptions to lifestyle or goals, is not the same thing as "risk tolerance," strictly speaking.

Even if a person has a very high subjective risk tolerance, their actual risk capacity can be far lower, for instance, if they are constrained by limited financial resources across wealth and income. On the other hand, those with substantial capacity to take on risk may nonetheless be highly risk averse, given their own unique point of view about gain and loss.

In their analysis, Chatterjee and Yeske further point to the importance of the emerging concept of "risk literacy," or the proficiency with which individuals can understand, interpret and act based on risk-related information. They suggest that advisors who are the most risk-literate, and who are able to successfully transmit that knowledge to their clients, can be far more effective financial planners.

The Expanding View of Risk

According to Chatterjee and Yeske, much of the existing theory and research in the area of financial risk tolerance has focused on individuals' propensity to allocate more or less wealth to risky assets. As such, risk tolerance is most frequently discussed within the context of portfolio allocation decisions.

More cutting-edge financial planning professionals, however, are embracing a broader view of risk tolerance, given that they now advise clients on a much wider range of decisions involving uncertain outcomes. Put simply, incorporating clients' risk tolerance into the framing and exploration of those life decisions can be extremely useful for building risk literacy and improving client confidence, Chatterjee and Yeske explain.

As the authors emphasize using a handful of case studies, the financial planner's role is not to dictate actions to clients, but rather to help them arrive at decisions that are consistent with "who and what matters to them," while also being financially prudent and consistent with best practices.

One area where these discussions are evolving, according to the analysis, is in retirement planning, particularly when it comes to making decisions about legacy goals, income security, lump sum payments from pensions and the consideration of annuities. Advisors are also finding new ways to incorporate more advanced risk tolerance considerations into the decisions surrounding Social Security claiming and the use of various other forms of insurance, such as long-term care insurance.

Ultimately, the authors explain, a client's risk tolerance and risk literacy are both important parts of their psychological profile, and in practice, they have a significant effect on any given client's decision-making style.

"Only if we incorporate what we learn about a client's risk tolerance into our conversations, into how we explain our findings and how we frame our recommendations, are we likely to inspire our clients to act on those recommendations," Chatterjee and Yeske conclude. "This applies widely to all financial planning recommendations, not just those related to investing. Beyond the portfolio, a client's risk tolerance will also influence how they view risk management and insurance decisions, the use of debt, and retirement income strategies, thus requiring the financial planner to frame advice to match the client's perception of the inherent risks in each case."

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