What Big Firms Still Aren't Getting About Diversity: Lazetta Rainey Braxton

Q&A February 14, 2023 at 04:05 PM
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The United States population will be increasingly more racially and ethnically diverse in the coming decades, with the growth of white Americans declining, and people of two or more races the fastest-growing group, the U.S. Census Bureau projects.

"Are you as a white financial advisor prepared to navigate client situations [concerning diversity] — biracial combined families, for instance?" Lazetta Rainey Braxton, a prominent advocate for diversity, equity and inclusion at large wealth management firms, asks in an interview with ThinkAdvisor.

Braxton is co-founder and co-CEO of 2050 Wealth Partners and CEO of Lazetta & Associates, a consulting firm providing diversity, equity and inclusion strategies to wirehouses and large RIAs.

The CFP, named a 2021 Crain's New York Business Notable Black Leader and Executive, is an outspoken voice calling for equitable treatment and advancement for Black people at large employee financial advisory firms.

While she cheers the fact that 2022 saw 114 new African American CFP holders — an 8.8% increase — for a total of 1,766 Black CFP professionals, according to the Certified Financial Planner Board of Standards, "there are cultural challenges [at firms] that make us feel as though we're not welcome even with all the skill sets we bring," Braxton says in the interview. "There's still a lack of hospitality."

That's why she applauds RIAs who have added a "B" for "belonging" to the diversity, equity and inclusion abbreviation, making it DEIB.

"Oftentimes, African Americans don't feel like they're even recognized" at the firms, she maintains.

Previously, Braxton, who earned a master's degree in finance from the Wake Forest University school of business, helmed Financial Fountains, a firm she founded and ran for 11 years.

In 2020, she merged with Your Greatest Contribution, a practice founded by advisor Rianka R. Dorsainvil.

Their 2050 Wealth Partners now offers a team of four CFPs and charges clients an annual retainer starting at $5,500 for individuals and $8,500 for couples.

Their client niche? Everyone who isn't part of "the 1%," Braxton says. As much as 85% to 90% of its client roster has never before worked with a financial planner.

In the interview, Braxton laments the trend that, on the advisor side of the equation, many Black advisors break away from large firms to open solo practices because "the industry still [isn't] hospitable to us. There's still resistance," she argues.

Going solo means less income than compensation as a firm employee, she stresses.

A popular keynote speaker and coach, Braxton started out as an auditor at Marriott, then moved into financial services.

She resigned from her last job — vice president at an investment management firm — when a white prospect used a disparaging term about African Americans, yet the firm ignored the slur and took him on as a client anyway.

ThinkAdvisor recently interviewed Braxton, a member of the CNBC Digital Financial Advisory Council and a contributor to The Wall Street Journal's Experts blog.

Speaking by phone from her base in Brooklyn, New York, the Black leader says candidly:

"I have a problem with firms who are looking to increase their number of [African American financial advisors] without having the hospitable culture in place to receive and nurture diverse talent."

Here are highlights of our conversation:

THINKADVISOR: Firms talk about the need for diversity, equity and inclusion. But are they actually embracing DEI?

LAZETTA RAINEY BRAXTON: The large RIAs I'm working with [as a consultant] are saying they're interested in DEIB. The "B" stands for "belonging" since diversity, equity and inclusion should lead to belonging.

You want an employee to feel like they belong at the organization because they bring diversity, feel included and are paid and treated equitably.

But oftentimes, African Americans don't feel like they're even recognized.

Please explain.

I have a problem with firms who are looking to increase their number of [African Americans] without having the hospitable culture in place to receive and nurture diverse talent.

We have representation by numbers. The question is: Are our voices being included in the conversation at the table? Is pay equitable?

[At the same time], billion-dollar RIAs are at the stage of saying that this is a business strategy and very critical to succession planning because of changing demographics.

Which changes are you referring to?

We know that by the year 2050, the U.S. will be a racial mosaic, and that will embrace both talent and clients. Each generation has become more diverse than the one before it.

You need to be prepared for this change, like any other long-term investing.

Are you, as a white financial advisor, prepared to navigate client situations [concerning diversity] — biracial combined families, for instance?

Most firms don't have the cultural competencies to have conversations with people of color to understand, for example, the perspective that Meghan [Duchess of Sussex, Prince Harry's wife] has.

What do you feel frustrated about most when it comes to Black advisors?

My biggest frustration is that many of my colleagues end up going independent and starting their own solo firms.

Even when you get the CFP designation — which the biggest firms are finally seeing as a crucial component of the work and credibility — it doesn't always equate to promotions.

It hasn't changed the dynamic of how a lot of African Americans are viewed on the spectrum in terms of being a minority at these firms.

Broadly, where do Black advisors stand, then?

Black CFPs are just trying to keep up in the industry that still hasn't been hospitable to us and our passion for helping our communities.

People want to work at places where they feel welcomed. Period. I don't care what color you are. It's about humanity.

So Black advisors go on their own because they're frustrated working at the large firms?

Absolutely. There's still resistance, even to Blacks who have their CFPs, to the inclusion part [of DEI].

By going on your own, do Black financial advisors lose out?

Psychologically, and that's what your measure of success is.

Has it been hard [for me]? Could I have earned more in my career by [staying at the firm I was with] working for someone else? Absolutely.

But at what sacrifice? No, it's not worth it.

Why aren't there more Black CFPs? Is what you just stated one of the reasons?

I'm celebrating where Black CFPs are in our journey: For 2022, the CFP Board reported that the number of Black CFPs grew by 8.8% to 1,766 — 1.9% of all CFPs, whose total is 95,137.

So we went up 10 basis points. There are now 114 new African American CFP professionals.

A movement of 10 basis points is something to celebrate.

But the percentage of the total is still low. Isn't it?

Yes. The needle isn't moving as much because [working at firms] is not as attractive as it can be: There's still a lack of hospitality.

There are cultural challenges that make us feel as though we're not welcomed, even with all the skill sets we bring.

Are Black advisors serving Black clients only or people of any race?

We've assimilated all our lives. So we're equipped to serve everybody because we've had to.

I've met too many people that aren't Black who have spent most of their time being surrounded by people who look like them.

That's why the industry is still predominantly white male — because people are comfortable [with that].

The stereotype that we only want to serve our people is just that. And if you make that argument, you can say the same about white [men]. Is that all they want to serve?

Do you think white male advisors prefer serving whites exclusively?

That's fine. Be true to who you are. Don't window-dress and put pictures of people of color on your website when you don't really mean it. Be true to who you are, and let the consumer choose based on what they see.

If you're not interested in DEIB, if it's not a business case for you, fine.

If you're not interested in diversifying your talent base and who you're serving, be true to that.

Hopefully, there will be more firms [starting] because we're not saying that every person of color, or Black person, wants to work for a Black firm.

Are your wealth management clients mostly Black people?

Probably 70% are, and that's because [we named our firm] 2050 Wealth Partners. By the year 2050, we know the U.S. is going to be a racial mosaic, and we want [everyone's] wealth to transfer along with it.

We lead with our identity because that's important to us, and that's where we see the gaps. But that niche doesn't restrict us.

We serve first-generation wealth builders and family generation wealth protectors.

We're very capable of serving the population regardless of race. It doesn't mean you have to be Black [to be a client] of ours.

Are Black clients interested in ESG investing?

[As Black people], we represent ESG and also impact investing! Our alliance with clients is part of their overall support of Black businesses as they define impact investing.

What about investing their assets in ESG?

At this time, we don't market ESG investments because we see human capital as a part of impact investing. We know there's a lot of value in human capital because we were traded on a market as people.

We're highlighting those who have been underserved and underrepresented because their humanity has not been elevated.

We're helping people see their value, whether in the workplace or how they want to invest their dollars.

(Pictured: Lazetta Rainey Braxton)

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