Will 2023 Finally Deliver Fiduciary Clarity? CFPs Not Getting Hopes Up

Best Practices January 30, 2023 at 03:53 PM
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Retirement industry experts say there is a strong chance the Labor Department will propose new fiduciary regulations later this year, possibly as soon as this quarter, but they also continue to wonder whether the illusive goal of fiduciary clarity is even possible in the retail retirement market.

There is "just a huge amount of muddiness out there in the water right now with respect to the fiduciary and best-interest service topics," Maura Mallaney, a senior vice president and financial advisor at Wealth Enhancement Group, recently told ThinkAdvisor.

"I have worked on both the brokerage and fiduciary advisor side of this business, and I can tell you with 100% confidence that most consumers don't understand the difference," Mallaney says. "In fact, I think this is one of the biggest challenges we face as true advisors — making sure our clients and potential clients understand the importance of working with the right person at the right time."

As Mallaney and others explain, the fiduciary confusion stems from a number of related causes, starting with the simple fact that financial markets are complex, and thus the ways that service and product fees are assessed, collected and distributed by firms is complicated and ever-evolving.

Add to this difficulty the fact that multiple federal and state regulators set their own changing (and at times contradictory) best-interest requirements for different types of financial professionals, and it is no wonder people are confused.

As they work on educating clients and consumers about this nuance, Mallaney and others say they are eagerly awaiting the next key regulatory step forward in the pending proposal of a new fiduciary rule by the Labor Department.

Their broad expectation is that Labor will nominally strengthen the fiduciary protections that pertain to advisor professionals recommending rollovers from workplace defined contribution plans into individual retirement accounts, but the actual facts won't be known until the DOL's formal proposal emerges.

A Fraught and Complex History

Speaking recently with ThinkAdvisor, Skip Schweiss, CEO of Sierra Investment Management, echoed many of Mallaney's comments, suggesting confusion about conflicts of interest remain one of the most difficult issues to tackle in the retail wealth management arena.

Schweiss is well-known in the RIA industry as the former president of TD Ameritrade Trust Co. and managing director of advisor advocacy for TD Ameritrade Institutional. He was also the 2021 president of the Financial Planning Association, a role he took on after a prior five-year stint as an FPA board member, during which time he focused much of his efforts on regulatory and legislative issues.

Schweiss says he understands why the typical consumer is confused about fiduciary issues, because the conflict of interest rules for brokerage and advisor professionals have been in constant flux since at least 2010. That was when the Labor Department, under the direction of then-President Barack Obama, sought to significantly strengthen, unify and modernize the fiduciary standards applying to advisory professionals and brokers.

What followed from that initial spark can only be described as an epic regulatory battle, Schweiss says, with multiple iterations of Labor's fiduciary rule ultimately emerging before an intervention by a federal appeals court halted the entire effort in 2018.

During this time, a parallel regulatory effort by the Securities and Exchange Commission delivered Regulation Best Interest. Most recently, the Labor Department "reinterpreted" its so-called five-part fiduciary test to explicitly cover rollovers.

"The legislative and regulatory changes that have occurred in this industry have been tremendous, and I got a close-up look at the process over the years in my role on the FPA board," Schweiss says. "A lot of the advocacy work we were doing while I was on the FPA board was pushing for higher standards, and we achieved that in some key ways."

Despite some progress, both Schweiss and Mallaney emphasized the desire to see a brighter and more discernable line drawn between the brokerage and advisor sides of the industry. They say this is especially important as more consumers seek out what they expect to be "holistic financial planning services" in the years ahead.

Where Policy Meets Practice

"My personal philosophy is that, if you are going to hold yourself out there and call yourself a financial planner, you should have to hold certain credentials and a conflict-free, loyal way of serving your clients," Schweiss says. "I heard this same thing all the time from FPA members, and it's a big point of frustration to this day."

Schweiss says he continues to hear stories from fellow CFPs about incomplete or even dishonest representations being made to their retirement-focused clients or prospects by brokerage or insurance professionals.

"The FPA members were always asking me what we could do, because there would be this insurance agent across town telling people that he was a 'financial planner,' too, but all he did is sell million-dollar life insurance policies to any pre-retiree who would listen," Schweiss says. "Unfortunately, this is going to be a difficult problem to solve."

That said, Schweiss believes the Labor Department's pending regulatory action could be a positive step forward, and one the fiduciary advisory industry can utilize as a communication and education opportunity, at the very least. He also gives credit to the SEC for its more aggressive stance against conflicts of interest, and to the Certified Financial Planner Board of Standards, which is reassessing and revamping its own competency and loyalty standards.

"I think we can all anticipate continued, assertive rulemaking while the Biden administration remains in office," Schweiss says. "I don't think stricter standards will damage our industry, but it will cause some ongoing evolution, and that's a good thing. If you look back three or four decades, there was essentially no fee-based financial planning available for retail consumers. Today it is half of the marketplace, so we are making slow progress."

Diverse Approaches Will Remain

Mallaney shares that point of view, especially when it comes to addressing the complex planning needs of affluent and middle-income pre-retirees.

"What I try to help my clients understand is that my value is not tied to a product or sale," she explains. "My value is the creation of a financial plan that then becomes the beginning roadmap for us to engage and start making decisions. My job is to be planning for their income needs three, five and 10 years out. They start to understand that the investments are such a small part of the overall picture."

Thinking of her own early career background as a brokerage professional, Mallaney says she still sees the importance of having different client service models. Not everyone has to be a fiduciary in all situations. The real issue is when clients are confused about what type of professional they are working with.

"Of course, it may be perfectly fine for a 35-year-old young professional to use a Fidelity broker working on commission to help them invest some excess savings to get them set up with a decent portfolio," Mallaney says. "But, at a certain point in time, people should start to be pushed towards the holistic, fiduciary style support that fits their needs and keeps their best interest first."

(Image: Shutterstock)

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