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Why Are Customers So Unhappy With Life Insurance and Annuities?

by Michael S. Fischer
News October 18, 2022 at 04:48 PM

Customers' satisfaction starts to decline relatively soon after they buy individual life insurance and annuity products, according to two new studies from J.D. Power.

Annuity Customer Satisfaction: Above Average

Annuity Customer Satisfaction: Below Average

Life Insurance Customer Satisfaction: Above Average

Life Insurance Customer Satisfaction: Below Average

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