Sens. Kyrsten Sinema, D-Ariz., and Chuck Grassley, R-Iowa, have reintroduced the Improving Social Security's Service to Victims of Identity Theft Act, which would require the Social Security Administration to provide identity theft victims with a single point of contact to resolve issues.
The bill is co-sponsored by Sens. Ron Wyden, D-Ore., chairman of the Senate Finance Committee, and Mike Crapo, R-Idaho, ranking minority member on the committee.
"This bill would take an important step toward helping victims of identity theft by giving them a single point of contact at the Social Security Administration," Nancy Altman, president of Social Security Works, told ThinkAdvisor Wednesday in an email.
"For over a decade, SSA field offices have been starved of resources. Then, field offices were shuttered for two years as a result of the pandemic," Altman said. "This has left people no choice but to use the internet or phone to interact with SSA, when applying for benefits and dealing with SSA for other purposes. This is where identity theft occurs."
