Like many of my readers, I am a regular at industry events and conferences, sometimes attending several in just a few weeks. The collection of knowledge at any given event is staggering, but I had a conversation with an advisor that made me realize that very few of us are getting the best possible return on our attendance.
In our work as an appointment-setting firm, we have a direct window into the businesses of advisors from around the country. When we see one of our clients growing at a faster rate, we ask why, and those conversations have led to some memorable insights.
(Related: Know Your Personnel)
One of our clients, an advisor from Houston, closes more appointments than anyone I know. He follows our advice for how to handle cold appointments. He has an in-depth and highly consistent backend process for staying in touch. And he is continually refining the whole of his business, from sales through service.
When I bumped into him at a recent conference, I saw that he was on his way to filling his notebook with observations and key points from half a dozen talks. Since I knew he was already pretty far ahead of his competitors, I asked him about his notes and takeaways.
He replied, "When I come to these things, I am on my dime. I'm here to learn. I always look for my one idea."