Every so often we hear about a modestly paid school custodian or postal worker who ends up leaving an estate of more than $1 million. Such dedicated accumulation certainly merits a "wow," but I can't help wondering whether these super-savers deprived themselves and their families of pleasures they could have afforded along the way and might have greatly enjoyed.
Scrimping or hoarding is even more remarkable when it occurs in your high-net-worth clients. Even if these individuals or couples have more than enough money for the rest of their lives, they continue to live in what I call "poverty consciousness," spending as little as possible to get by. This behavior often frustrates advisors who want to help their clients enjoy a more balanced and fulfilled life.
Where does this attitude come from? Let's take a brief look, and then see how some advisors have dealt with it in a variety of situations.
Exploring Money Lessons From the Past
People who have a healthy relationship with money view it as a tool that can help them meet their needs or achieve certain goals. Why, then, would a wealthy client hesitate to make use of this tool?
Sometimes people's natural temperament simply leads them to fear the worst, so they build up barricades of assets to protect themselves. Or it may go back to old money messages they absorbed. Perhaps they heard family stories of the Great Depression, when people who had been well off suddenly found themselves penniless. Or they may have been taught that money means security, so no amount of wealth is enough to make them feel truly secure.
In other cases, clients' behavior may result from money vows made long ago in childhood. For example, they may have seen their parents squander money. ("I'm never going to be a spendthrift like that!") Or perhaps a devastating illness or trauma destroyed the family's financial well-being. ("I'm never going to be so vulnerable!") Tendencies like these may have been reinforced by the market crash of 2008–2009 or by the Madoff debacle, which blindsided so many investors.
Retirement can exacerbate this anxiety. When people realize (perhaps for the first time) that living longer doesn't necessarily mean prospering, they flinch at dipping into a pot of savings that won't automatically refill itself.
Helping these clients get past their long-standing fears is no easy feat. As Rick Kahler of Kahler Financial Group in Rapid City, South Dakota, said, "I have a number of clients who don't spend what they could. I will freely admit I've had limited success in helping them overcome their guilt and fear and permanently increase their spending."
I found, however, that several female advisors are having notable success in helping clients transition to more positive and balanced spending behavior. Here are some stories they told me.
Starting With Baby Steps
Christine Moriarty; President, MoneyPeace; Bristol, Vermont
A client I'll call Mary is one of my success stories. When she inherited over $500,000 20 years ago, she didn't want to touch it. Even as it grew, she and her husband kept working, saving and living a simple lifestyle.
As Mary neared 60, she admitted some of her inheritance could be used when she retired. So I urged her to practice using it before retirement. She was to ask the investment company to put $100 a month into her personal discretionary account. Then she was to use the money any way she liked.
This was difficult for her. Just asking for the money to be transferred took months. After a year, though, she became used to spending the $100. At that point I recommended she start withdrawing $500 a month in order to take an occasional day off or spoil her grandchildren. She willingly agreed because it let her focus on something joyful.
This went on for a couple of years. When her nursing job got quite tiring, I suggested she cut back to part time. This time I suggested taking $1,000 a month from the invested inheritance, which had grown substantially despite her small withdrawals.
After talking it over with her boss, Mary gradually reduced her hours. Having the extra $1,000 meant that she hardly noticed the salary cut. In fact, she had more money since she was not commuting or overspending to offset exhaustion from her work. After years of this strategy, she was more than willing to take out $2,200 a month and retire before her 63rd birthday.
It took some time, but once Mary began to accept what she had and saw the benefit, she was able to claim, appreciate and enjoy her inheritance.
Funding Family Reunions
Donna Skeels Cygan; President, Sage Future Financial; Albuquerque, New Mexico
A client of mine lost her husband six years ago. She has more money than she will ever be able to spend, but she doesn't seem to know how to enjoy it. Leaving it to her children and grandchildren doesn't excite her. However, I've nudged her to do more traveling with her kids and grandkids. This year she took her daughter, son-in-law, two grandkids and a grandkid's spouse on a trip to Alaska.
I believe funding family reunions is a great way for wealthy people to spend money. It gets the family together and allows the older generation — who are often our clients — to get to know the younger generation and pass down family stories and values.
Shortly after the death of her husband, another client of mine decided to build a family getaway in the mountains. She spent several years planning and building a cabin, which she saw as a way to bring her family together. On major holidays, my client, her son and his family, and her daughter and her husband all meet there. The cabin has been a wonderful investment for her since it provides very rich family time.
Getting Buy-In On a Spending Plan
Judy Redpath; Founder, VISTA Wealth Strategies; Reston, Virginia
We have conversations with our clients about what they want to do and what they want or need to spend money on. Using MoneyGuidePro planning software, we ask our clients to put numbers on each of their spending goals.