If you haven't already noticed, Taylor Swift has become the most powerful person in the music industry. Want proof? A few months ago, she got Apple Inc. to pay their artists for the new Apple Music streaming service.
Back in October, Swift unveiled her fifth album, "1989," through a strong social media campaign. She has built her brand from the ground up, and we should all be taking notes. Here are five marketing lessons from Taylor Swift.
1. Promote launches in a fun, interactive way.
Last fall, Swift amped up the excitement for her latest album, "1989." She used Twitter and Instagram to tease lyrics, Yahoo live events and music video promotions. She also created enough hype for her "Bad Blood" music video to beat Vevo's 24-hour viewing record, with 20.1 million views on the first day.
What this means to you:
Any new product, service or event can be tricky to promote. But, no matter the audience, energetic posts around any of these three things will create excitement within your community. This can be done for free on social media or through email lists. The key is to keep the consumer wanting more. Once the excitement is created, they'll check in regularly to see what's coming next.
See also: What do consumers want?
2. Engage with your industry.
Swift is the queen of interacting with her fans. Just check her Twitter or Tumblr for proof. She calls it #taylurking. We call it maintaining your brand.
She is in constant communication with young girls, magazines and celebrities about whatever is going on that interests her. Sometimes that has to do with stories that make her upset and sometimes she's just proud of her fans.
What this means to you:
Swift gives her fans reasons to interact with her, which is something you should also embrace. If you are actively engaging within your community and responding to questions or concerns, then people will pay attention. Followers will feel like there is a real person behind the screen, instead of just a robot throwing them promotions or information.
3. Have personality.
Not only does Swift tweet pictures from her world tour and interact with her fans, she also shares things that make her more relatable.
Followers can expect lots of pictures of Swift's cats, updates on what she's doing with friends, and some quirky tweets on whatever random thoughts she has.
What this means to you:
Take it from Swift, you can have personality and still not offend your followers. The more personality you have, the more your followers will pay attention.