PPACA rationing: 5 ways insurers can limit care access in this brave new world

Commentary September 05, 2014 at 04:00 AM
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No single, sweeping governmental approach can adequately nationalize or, in the case of the Patient Protection and Affordable Care Act ("PPACA" or "Obamacare"), semi-nationalize one-sixth of the American economy without dramatic unintended consequences. Economic self-interest demands that businesses find ways to maximize profit and minimize the restrains of governmental interference.

When the Obama administration set out to write and implement PPACA, it did so with two overarching goals:

  1. To cover the 45 million uninsured Americans; and, 
  2. To stop insurers from underwriting plans with restrictions against new, sick, uninsured members.

Yes, I remember the original second stated goal was to rein in costs, but even many of the law's staunchest supporters have abandoned that mantra, as it is clear PPACA is going to cost far more than it purports to save. At passage, Obamacare was slated to cost just under $1 trillion over the first decade. In June, the Congressional Budget Office (CBO) set the 10-year cost at $1.4 trillion.

As for the first goal, the CBO predicted in June that the law will only make a minor dent in the size of the nation's uninsured population. There were 45 million uninsured people when PPACA. After spending 10 years under the law, we'll still have 31 million uninsured people.

Well, at least supporters of PPACA's 2,500 statutory pages and 30,000 to 40,000 pages of regulations can point to the fact that insurers may no longer turn away potential customers. Even the sickest among us who show up after they have been diagnosed with a devastating illness won't be denied care. And, on its face, that is true. But again, our country's infatuation with the elimination of all consequences for individual decision-making has simply added confusion, complexity and deep market distortions to an already overly complicated industry.

Insurers are not sitting back with open arms and welcoming all of the poorest, sickest and most costly patients. Instead, we are now in a brave new world of rationing, restriction, and manipulation in order to nudge the worst risk among us to choose the other insurer's plan. Below, there is an overview of the allowable ways insurers can restrict sick folks from flocking to their plans under PPACA.

1. Doctor rationing

Nothing in Obamacare keeps an insurer from reducing its costs by eliminating the top 10 percent, 20 percent or even 50 percent of the most expensive doctors from its network.

In California, we have seen nearly every insurer implement this strategy at some level both in and out of the public exchanges. In fact, insurers are now being sued by consumers who claim that they have been denied the right to healthcare by the insurer's severe restriction of available doctors.

Contracting with fewer doctors than your competitor presents two economic advantages to an insurer. First and most obviously, you reduce the cost of your medical service team by eliminating, for example, the top third of most expensive doctors. Secondly, offering fewer doctors means longer wait times. The customers most likely to put up with longer wait times are the healthiest ones that never need to go to the doctor anyway. Intensive plan users don't put up with excessive wait times because they can't. Healthcare policy expert, John Goodman has written extensively on this principle of rationing by waiting.

2. Treatment rationing

Another very simple way to keep costs down and ensure that the very sickest Americans don't sign up for your plan is to remove or greatly curtail access to costly centers of excellence. High-end treatment centers for cancer, transplants and dialysis represent a massive portion of any group's medical claims. By removing those places from your network, an insurer creates a poignant disincentive for the sick to enroll. For the limited number of high-cost specialists that are available, the insurer can further restrain utilization by checkering the process for care with a litany of required referrals, second opinions and tests before treatment can begin.

3. Patient rationing

Another way insurers and self-funded employers are getting in on the action is by taking advantage of the industry's favorite new buzzword: Wellness.

Wellness means many things in the benefit world. Information-only programs (the overwhelming majority of them) don't work and waste time, but they allow the touchy-feely crew to feel good — as if they've accomplished something.

Wellness that can work, however, comes with a carrot on a stick. From an insurer's standpoint, offering robust health and wellness perks and discounts on gym memberships, for example, attract the right kind of clientele: The already healthy ones.

On the flip side, we are seeing growth in the brand of wellness that comes with corporate spankings from momma and poppa employer. Most often administered by self-funded health plans, these programs charge employees $50, $100 or full premium more for their health insurance if they are not keeping their weight down, minimizing use of alcohol, and abstaining from smoking. It now looks, however, as if some of these spankings have become ruthless enough that the grandma and grandpa federal agencies are about to put a stop to them.

4. Drug rationing

Over the last decade, prescription drugs have represented one of the fastest growing costs for all health plans. In Obamacare's new school of rationing, plans have begun to add additional deductibles onto, for example, brand name prescriptions.

Plans that wish to go further may implement what we call generic-only plans. The generic-only plans limit a patient's choice solely to generic drug coverage unless there is absolutely no generic drug available for the treatment required. Plans with these restrictions attract younger, healthier enrollees while pushing the costly folks who need specialty autoimmune or hemophilia medications to seek out plans with more robust prescription benefits.

5. Fraud and abuse protection rationing

PPACA limits what an insurance company can keep for all overhead (rent, payroll, utilities, other expenses and profit) to 15 revenue or 20 percent of revenue, depending on the size of the insured groups. Stated alternatively, an insurer in California's large-group (over 50 employees) insurance market must pay 85 cents of every dollar on medical claims for its insured. The insurer can then keep 15 cents for itself. If the insurer miscalculates and ends up keeping 16 percent, it must rebate 1 percent back to all policyholders in the state. Out of that 15 percent also comes customer training and fraud prevention spending. So, guess what we now get less of?

Virtually all insurance fraud shows up as claims anyway. If an insurer becomes less vigilant about fraud and abuse monitoring, claims elevate. When claims elevate, insurers can charge a higher premium. The 15 percent of revenue the insurers can keep also grows. The disincentive here is truly sickening. It's a classic example of an unintended consequence of imposing price controls in a quasi-free market.

Rationing has always existed in healthcare in one form or another and it always will. All of the techniques described in this article existed before Obamacare. But Obamacare's simultaneous removal of pre-existing limitations and mandate for robust, comprehensive coverage forced insurers to ratchet the rationing up and move it into the shadows where it will metastasize into all of our health plans.

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