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It's hard for people to decide among more than seven choices.
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Space out important decisions that you want clients to consider carefully. Having to make too many decisions too quickly can deplete their ability to resist the pull of emotions.
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Fewer choices aren't better unless a client has the information to make them meaningful.
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Find ways for clients to buy into policies, plans or rules that encourage a good outcome without requiring repeated decisions.
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In weighing choices, consider which one offers the greatest improvement over the status quo.
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Clients who have difficulty choosing may need help deciding what they really want.
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Learn from bad choices, but don't dwell on them.
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Consider simplifying your own decision-making by screening out the noise.
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Remember that an advisor's most important job is to help clients understand what they really want and need, not to sort through investment choices for them.
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Even with smarter tools and systems, we still need to know clients' fears, hopes, dreams and desires in order to guide them through decisions.