National Customer Service Week is the first full week of October, and every year I ask myself why just one week? Shouldn't we deliver great customer service all year long?
National Customer Service Week is the first full week of October, and every year I ask myself why just one week? Shouldn't we deliver great customer service all year long?
This year, in honor of Customer Service Week, I've pulled together 20 quick tips to improve your customer service experience:
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Shep Hyken is a professional speaker and best-selling author. For more information on Shep's speaking presentations, call 314-692-2200, email [email protected] or go to www.hyken.com.
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