If you've been reading this column for the past 24 months, and you've decided to adopt a relational rather than a transactional business model, you already know that one of the most rewarding events you could ever add to your calendar is the hosting of your own corporate Client Appreciation Gala. Done correctly, these indispensable annual "reunions" will deepen the connections you and your staff share with your clients, while celebrating their successes, retained gains and leveraged legacies — as well as give their attending friends an invaluable opportunity to see you and your team in action.
Hosting such an event is not to be undertaken lightly. The logistics can be daunting and the investment great, and even with the assistance of a banquet coordinator, you should have at least one staff person for every 40-50 attendees, in order to cater to the many minor details that invariably will arise — everything from dietary considerations to seating assignments to the timing of the meal with the entertainment.