Fidelity Investments on Tuesday rolled out Plan for Life, which is intended to broaden the guidance experience for workplace retirement plan participants.
As part of the Plan for Life launch, the firm said in a statement, it has begun introducing enhancements to the participant offering that will continue into early 2013.
Already this year, Fidelity has increased the number of its workplace guidance phone representatives by 80%. All phone representatives will hold a FINRA Series 7 license, which will allow them to provide help on a wide range of needs from basic transactions and decisions to asset allocation and broader retirement planning needs.
Having seen a 40% increase in employee attendance at onsite planning and guidance sessions during the first four months of 2012 over the same period last year, Fidelity is now offering face-to-face planning consultations, and is opening these sessions to spouses or other family members.
In addition, onsite education programs will use tablets to make it easier for employees to take action and enroll in their workplace savings plans immediately.