The United States Postal Service is experiencing a massive drop in revenues. More and more people, especially seniors, have computers, Internet access, time and the desire to stay connected via email. Plus, the relative return on investment on snail mail is dropping, making it cost ineffective for bulk mailers.
When it comes to email marketing, some financial professionals feel a little overwhelmed. Why should you do it? When should you do it? How should you do it? Should you do it?
The answer to that last question is a mostly unqualified "yes." Unless your target market as a whole does not own computers, you should already be utilizing this medium as a form of both client generation and retention. Here are some tips, tricks and best practices to help you along the way:
Time it Well. Monday morning seems like a great time to communicate, right? Well, perhaps not. If you're talking about communicating with clients who expect that Monday morning email from you, that's one thing. If you're communicating with a prospect who doesn't know you as well, remember that Monday morning is, for many people, the time when they go through and delete unwanted mail from their inbox. You could get lost in the shuffle.
Introduce Yourself. Always try to make your first correspondence—or the first in a long while—personal. Remind prospects of how you met, and let them know why you want to be contacting them electronically. Make sure that your first subject line is personal and does not appear generic in any way, or they might delete you with their morning SPAM dump.
Be Regular. This applies mainly to ongoing client communication. A regular weekly or monthly correspondence with financial news or tips is a great way to keep that relationship on track. Choose a time and day and be consistent.