Are you in the business­, or the profession?

November 30, 2011 at 07:00 PM
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At Senior Market Advisor's 2011 Expo this August, I participated in a panel discussion among the finalists for SMA's 2011 Advisor of the Year award.

One common trait repeatedly emerged within our group: A commitment to professionalism as evidenced by our investment in ourselves, our offices, our staffs and our clients.

In mentoring other advisors nationally, my staff and I find that too few advisors are following that business model. Many still work out of their cars, wasting hours on the road just getting to their prospects. They don't have an assistant and are merely out "selling stuff"—or as my friend Joel Goodhart puts it, "They're in the business, not the profession."

Build a vision

Perhaps nothing illustrates the importance of vision better than the 1929 account of a reporter who was sent to what was then the foundation hole of the Empire State Building. He was there to interview some of the workers about what it was like working on such a massive undertaking. As the reporter approached the site, he saw three men working with shovels and scampered down into the hole to interview them.

"What are you doing?" the reporter asked the first man.

"Digging a ditch," he replied miserably.

Moving on to the next, he again asked, "And you, sir, what are you doing?"

The second man replied proudly, "Working on the foundation to what will be the tallest building in the world."

Then the reporter noticed the third man—digging with an urgency as if possessed—and again asked, "And what are you doing, young man?"

The man paused, pointed with both arms down the incredible length and breadth of the foundation, and then looked skyward as if able to see the finished building in all its glory. Raising both his arms, he proclaimed, "I'm building a cathedral."

All three were performing the same mundane task with a shovel, yet each had a different perspective on the task.

In the same way, I believe the majority of advisors are still out "looking for the sale" (digging the ditch), whereas others are building a business (vaguely aware of a larger goal), while a precious few are committed to investing in their profession, hiring a talented staff, working out of an efficient, impressive office, and building a thriving practice of clients-for-life whose continuous referrals will enrich them relationally as well as financially over many years.

You decide: Are you in the business, or in the profession?

Next month: Are you transactional or relational?

"Precious few are committed to investing in their profession."

Thomas K. Brueckner is president and CEO of Senior Financial Resources, Inc. in Nashua, N.H., and Strategic Asset Conservation, Inc. in Scottsdale, Ariz. He is a Senior Market Advisor 2011 Advisor of the Year Finalist.

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