In this month's cover story ("Portrait of a Branch Manager") we profile Gregory Laetsch, the manager of Morgan Stanley's Los Angeles complex. Jane Wollman Rusoff's article brings out the genuine qualities of leadership that undoubtedly account for the success of his branches. An effefctive leader like Laetsch understands that the entire staff is the foundation of the advisor's success. We look at the professional development of staff in a feature article by Ellen Uzelac. Columnist Raphael Lapin adds insight from the world of flight training, where the pilot's very life depends on error-free instruction. He offers suggestions on how to apply this knowledge to educating clients.
Also in this issue, Moshe Milevsky has a seminal piece on the suitability issue you never hear about: why leaving the old annuity may be far more problematic than buying a new one.
Click through the following slides to preview other content in the July issue of Research.
Portrait of a Branch Manager
Meeting Gregory F. Laetsch, 6 feet 4 inches tall, 215 pounds and buff, you immediately think: football player.
And you wouldn't be wrong. Fresh out of college, Laetsch was a receiver for the Seattle Seahawks. But a foot injury put the kibosh on his budding pro sports career the first season.
Bummer — except that the gridiron's loss was Wall Street's gain. For the past 31 years, Laetsch, 53, has chalked up victories as an outstanding player in the financial services arena, all three decades-plus at Smith Barney and its successor firms.
Appointed managing director and complex manager of Morgan Stanley Smith Barney's seven-branch Los Angeles complex in 2009, following the two firms' merger, Laetsch is something of a legend within the company, famed for his impeccable ethics and credibility, and reputation as a rare straight-shooter.
The Ins and Outs of Annuity Suitability
The word "suitability" evokes a unique reaction within the financial services industry. It carries legal as well as emotional baggage that goes well beyond the synonyms of appropriateness or correctness. And, for anyone active in the annuity business, being accused of enabling or advocating an unsuitable transaction can have far reaching (and career-harming) implications.
Most practitioners know this already, but it is still worth repeating. The recommendation to purchase any annuity — whether it is variable, fixed, immediate or deferred — must satisfy an extra layer of scrutiny, taking into account a myriad of personal and economic circumstances. Thanks to the shenanigans involving 95-year-old widows and 25-year surrender charges (or is it the other way around?), the suitability benchmark is higher and the paperwork more onerous, compared to non-annuity products. Whether this extra cost is commensurate with the benefits is debatable. Moshe Milevsky has more on the suitability issue you never hear about.
Fiduciary Matters
The prospect of a uniform fiduciary standard that would apply to all advice givers in the financial field is the subject of much current debate among industry participants and overseers. It will become even more of a hot topic in the coming months as the Securities and Exchange Commission decides whether and how to impose new fiduciary rules.