LTC and Life Settlements: Back from the Brink

January 09, 2011 at 07:00 PM
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Long term care (LTC) insurance and life settlements, once clinging to the ledges of the life and health insurance industry, now appear to be climbing back, experts say.

LONG TERM CARE INSURANCE

Despite recent setbacks such as rate increases on in-force policies by major carriers and the departure of MetLife Inc. from new sales, executives in the LTC insurance business confidently predict encouraging developments:

A return to growth. After several years of poor sales, sales of both individual policies and products for the small and medium worksite market will grow, says Jesse Slome, executive director, American Association for Long Term Care Insurance.

Overall, however, total LTC premiums may not increase much this year, because more people are buying lower levels of coverage, he says.

"With all the changes in the carriers, products and programs like CLASS, it is difficult to know what will happen," observes Marianne Harrison, president of John Hancock Long Term Care, part of Manulife Financial Corp., Toronto.

(CLASS is the Community Living Assistance Services and Support Act, requiring employers to make a government LTC insurance plan available to employees.)

"One thing for sure, though, is that the need for long term care continues to grow."

Malcolm Cheung, vice president of long term care product and risk management for Prudential Financial Inc., thinks 2011 "will probably be an up year in individual long term care and likely on true group as well."

Pru's LTC sales particularly in the individual market rose in 2010 at least 30% over 2009 "and really picked up in second half," he says. "But whether that continues, I don't know."

In group sales, Cheung predicts that MetLife's exit from new sales and Hancock's recent suspension of group sales will enable Pru to boost its share of market.

Michael Gallo, senior vice president of long term care insurance for New York Life Insurance Company, says, "We are very bullish and looking to grow. We are increasing efforts to educate the public and agents about the need" for LTC insurance.

"What agents and distributors decide to do affects the results we see," observes Bill Jones, president of MedAmerica Insurance Company, a unit of Lifetime Healthcare Inc., Rochester, N.Y. "When a major carrier exits or asks for a significant rate increase, that makes distributors nervous. If they stop bringing up the issue of long term care to prospects, that affects the industry."

"Next year, our sales will increase double-digit," confidently predicts Steve Sperka, vice president of LTC for Northwestern Mutual Life Insurance Co. "If we grow 20%, I wouldn't be surprised."

Peter Gelbwaks, president of Gelbwaks Executive Marketing Corp., Plantation, Fla., says "the industry has the possibility of a significant turnaround." He wants the industry to send a strong message that "we have viable carriers with good ratings and a commitment to market, that there's no better time to buy than today, and putting off a decision to buy is a mistake."

Tom Riekse Jr., managing principal of LTCI Partners, Madison, Wisc., says his brokerage agency is planning for double-digit percentage growth in 2011.

Increased competition possible. Slome says he knows of a number of companies getting ready to enter the market, a sign "there is a lot of life left in long term care."

Sperka does not believe the departure of MetLife would set back the confidence of most LTC producers. MetLife had been pulling back from the market before announcing it was pulling out, he believes.

"One carrier leaving doesn't change the fact people still have this need," says Jones of MedAmerica, whose company sells cash-reimbursement LTC policies.

"It's going to be interesting to see who gets their market share," Gallo says of MetLife's departure. "I think we can get some of it because there is a significant need for long term care insurance."

"MetLife was one of the major carriers in the business," observes Hancock's Harrison. "So their exit will certainly have an impact on the market."

More hybrids. Hybrid insurance products that offer LTC provisions as a rider to a life insurance or annuity will continue to be introduced, Slome expects. But he also thinks that market is limited.

"We don't see hybrids as part of our future," Sperka of Northwestern Mutual says flatly. "It's a niche that seeks to solve two needs with one product and doesn't do a good job for either."

Decline of single-premium products. Recent interest-rate declines have made LTC insurers wary that low returns on capital set aside for claims would hurt the profitability of single-premium lines. However, companies will still look to sales of limited-payment plans, Slome believes.

"We've seen tremendous response" to limited-pay policies, agrees Sperka. "It fits a nice niche for consumers who don't want a premium obligation after they retire."

Product innovation. Riekse of LTCI Partners wants to see carriers "design more price points that are a little more affordable and build in the option to buy additional coverage over time."

The next few years will see more new LTC products shaped to the needs of younger buyers and longer life expectancies, Slome believes. "Till now, product changes were small," he says. "Now companies are doing research and analysis and thinking of significant product changes."

LIFE INSURANCE SETTLEMENTS

Business from the life settlement industry was down 25% overall in 2010, estimates Alan Buerger, CEO of Coventry First L.L.C. He believes that the industry will makes a full recovery and return to growth in 2011. "A lot of the storm clouds that were hovering over the industry have all but disappeared," he says.

Jack Kelly, a director of the Institutional Life Markets Association (ILMA), says players that had vanished from the market are now returning. "Increased activity by investors into the space bodes very well," he says.

Clark Hogan, managing director of life settlement broker Opulen Capital, La Jolla, Calif., also is seeing strong capital commitments.

"A lot of it was from interests that want to use proven names and best practices to hedge against risk, fraud and longevity issues," he says. "They want to make sure policies trade cleanly, that there's a crisp transfer of ownership with no encumbrances, and that serve the best interest of the senior clients we represent."

Hogan reports he has already seen an increase in volume of both the number of policies his firm has submitted and the number of offers it is getting on policies.

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