4 things you need to know about LTCI

3. "Care coordination benefits enhance policy appeal."
Anthony C. Stratidis, CLTC, LTCP
Senior vice president,
Marsh Executive Benefits

Even wealthy clients cannot truly self-fund LTC without some adverse challenges to either their abilities to sustain their lifestyle or to preserve their legacy plan. It's not just the ability to fund the expenditure: I believe the care coordination provision is an often-underappreciated benefit of LTCI. Given that much of the care provided today is provided by another family member, the stress, time and lack of knowledge in identifying, vetting and developing a plan of care for a family member is daunting.

How do you manage the process when a family member needs extended health care? For example, who identifies what that plan of care will be? What will the schedule of care look like? All of these things are the issues that one tends to forget about.

Having the financial resources through an LTCI policy to cover the expense is only one side of the story. The ability to manage those financial resources appropriately with the proper set of care providers is equally important. The insurance carriers, in their program designs and plan designs, have their care coordination components built into them. They have internal staff that manage the process and develop a plan of care on behalf of the client. Most of the major carriers have networks of health care agencies that they have entered into strategic partnerships with so there is some vetting and background checking.

4. "LTCI is not a magic bullet."
David Mendels, CFP
Director of planning
Creative Financial Concepts

The single most important thing to understand about LTCI is that it does not do what most clients think it does: It does not guarantee to pay the cost of LTC if the insured needs it. It may be in force if needed, depending on how costly it has become, and make no mistake about it, the premiums will rise quite a bit. If it is in place when needed, the benefits may very well not be enough to cover the costs because even the policies with inflation protection do not increase benefits as rapidly as the cost of LTC increases. Finally, unless the insured has extremely costly lifetime benefits, the benefits may not last as long as the need does.

As a result, it is entirely possible the insured will end up dutifully paying his or her increasing premiums year after year and still end up becoming impoverished by the cost of LTC and dependent on Medicaid, in which case it is far from clear what was gained from owning LTCI. That does not mean people should not own it, but they should understand what it is they are buying–and what it is not.