I have to admit: When it came to social media marketing, Facebook was one of the last channels I dove into. To me it was too personal. I didn't want clients seeing the same pictures and posts as my college buddies — or worse: an embarrassing comment posted on my wall.
However, I've come to realize that whether we like it, the openness of social media means it is almost impossible to keep different parts of our lives distinct, and in trying to do so, I was missing out on an opportunity. People buy from people, not companies. Facebook allows you to connect with customers on a more personal level. If used properly, Facebook can provide a unique channel to connect with clients in a new and exciting way.
Here are some questions to ask when considering Facebook marketing:
1) Are you primarily trying to reach new clients? Or are you trying to communicate better with existing clients?
2) Do you want to improve client engagement?
