Edelman: Trust In Insurers Creeps Higher (CORRECTED)

February 09, 2010 at 07:00 PM
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U.S. consumers may trust insurers slightly more than they did 3 years ago, but they still distrust insurers about as much as they distrust media companies.

Daniel J. Edelman Inc., Chicago, which does business as Edelman, has reported that finding in a summary of results from a 2010 "U.S. Trust Barometer Survey" of 500 college-educated individuals, ages 25 to 64, who pay attention to business news.

The percentage of survey participants who trust insurers increased to 32%, up from 29% when Edelman conducted an earlier trust survey.

Insurers previously ranked last in terms of levels of public trust. They now tie for last place with media companies, Edelman says.

Technology companies ranked highest, with a trust level of 81%.

Only 8% of the survey participants said they think financial services companies should be regulated less than they are now, and 63% said they think financial institutions need more regulation.

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CORRECTED: An earlier version of this article misidentified the Edelman firm that published the survey report. The Edelman firm that published the survey report is Edelman Public Relations Worldwide.

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