Helping Employees Weather the Perfect Benefits Storm

January 18, 2010 at 07:00 PM
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In a challenging economic climate, rising benefits costs can continue to put pressure on employers and employees alike. In fact, a recent Hewitt Associates survey reports that nearly two-thirds of employers are asking workers to claim responsibility for a greater portion of their health care costs.

In recent years, the increasing popularity of voluntary benefits has caused workers at all levels to share more of the cost of their benefits, as well as requiring them to assume more of the responsibility for deciding which benefits are best for them and their families. Unfortunately, most workers are not prepared to make key benefits decisions, such as how much to spend and how to allocate premium dollars among the different offerings.

The question is, where can American workers turn for help making these critical benefits decisions? Trusted advisors, such as employers, human resource professionals, benefits consultants, and insurance agents and brokers can all be great sources of education and influence, and can point employees to credible educational tools and resources.

The best starting point for you as a producer is to help employees understand the value and importance of their income. For virtually every working American, the ability to earn a stable income is their most valuable asset. The average 40-year-old who earns $50,000 per year (assuming modest annual salary increases and the occasional promotion) will earn roughly $2 million by the age of 65. A wage earner's income is the foundation from which all financial security flows; income allows consumers to pay their bills, maintain a home or apartment, save for the future, fund a child's education, accumulate funds for retirement, pay for insurance, and so on.

After establishing the fundamental importance of income, you must help — and convince — every employee to protect it. Workers chronically underestimate the risk of losing their income as a result of an illness or injury. The average 35-year-old has a roughly three in 10 chance of missing work for three months or longer because of an illness or injury. (A wage earner can calculate their own chance of becoming disabled and missing work at www.whatsmypdq.org.)

The statistical odds, then, are unacceptably high that an employee will experience a sustained income loss that, if unplanned for, will result in serious financial consequences — including the inability to pay bills, rapid depletion of savings and retirement funds, dramatic lifestyle cutbacks, home foreclosure or eviction, and destroyed credit and bankruptcy. Yet research conducted by the Council for Disability Awareness suggests that many employees feel this won't happen to them.

In reality, almost every wage earner knows someone whose income was reduced or lost when they fell sick or became hurt — either from cancer or a stroke or a heart attack or an accident — or who suffer from chronic conditions such as back pain, diabetes, or depression. While many think of a disability as a catastrophic, paralysis-inducing event, there are many common illnesses and injuries that can cause people of any age, of any health status, in any job, and with any lifestyle to experience a loss of income.

Here, then, are four tips for producers looking to improve their sales of disability income insurance:

  • Help employees and employers understand the value and importance of income, the risks of losing it, and the need for planning, preparing, and protecting one's financial future.
  • Ask the breadwinner if it is necessary for them to work. If the answer is "yes," then they also need to protect their income.
  • Remind breadwinners that many common illnesses and accidents will result in loss of income.
  • Take advantage of educational tools for workers such as those provided by the Council for Disability Awareness at www.disabilitycanhappen.org.

Advisors are called "trusted" because they help others make the right choices. Help breadwinners protect their most valuable asset — their income — as the very first and most important step in securing their financial futures.

Barry Lundquist is the interim president of the Council for Disability Awareness. He can be reached at [email protected] or 207-774-2634.

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