10 Product Woes To Laugh About--Later

Commentary January 03, 2010 at 07:00 PM
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When things go wrong, some wag usually says, "We'll laugh about it later." Well, here are 10 insurance product woes for the wags to chew on, plus some thoughts on how the woes might turn around.

1) Guaranteed minimum interest rates on fixed annuities have hit rock bottom. Indeed, many advisors say it's a tough go to position FAs against bank certificates of deposit. This is despite the FA's tax deferral feature and despite the continuing aversion to equity investing that many consumers display. Then again, interest in single-premium income annuities is picking up, and that's a fixed product–so hope could be as close as a SPIA.

2) Variable life insurance has lost its luster. Last year's market rout put this once-hot life insurance security on the shelf. Some insurance pros think VL sales–and development–will come roaring back once the market rebounds. Others say consumers who were burned by the 2000s' recessions will never return to securities. The real question here is how long will consumer aversion to risk last? Elephants have long memories, but do consumers?

3) Long term care insurance sales stink. Most agree that 2009 was a bust for individual LTC and they fear this will continue due to the price tag. But others predict this will change as more boomers enter retirement, see their LTC need, and decide to use some of their retirement funds to pay for coverage. Meanwhile, in the employer market, market watchers see big opportunity in worksite LTC.

4) Group life and health populations are shrinking by the week. All the layoffs and shutdowns of 2009 took a mighty toll on workers and on the group benefits brokers and carriers that no longer insure them. As 2010 gets underway, some advisors are retooling to provide individual policies for laid-off workers to buy to "replace" their now terminated group coverage–if, that is, the workers can afford and qualify for the individual policies.

5) 30-year return of premium life policies are out to pasture. When 30-year ROP became too expensive from a reserves standpoint last year, many carriers showed it the door. It's too bad; the product was perfect for the hyper-conservative buyer. Advisors who still want to offer it should check around, though, as a few carriers are trying to offer it, or some variant of it.

6) Whole life insurance is suddenly turning heads but many carriers don't sell it. Yes, mutual insurers do offer WL and they had a good year selling it in 2009. But most stock insurers no longer carry it, meaning their distribution forces are WL-less. In 2010, it's a safe bet that the WL wanna-haves will respond by positioning no-lapse universal life as a better alternative to WL–because it has flexibility as well as guarantees. The competition will be fun to watch.

7) The oldest baby boomers are ready to firm up retirement income plans but who will help them? Many income providers and experts took a hiatus last year from promoting income products, skills and services, no doubt to rein in expenses. Unfortunately, that left a void at the very time when many boomers were looking for income expertise–a search that more boomers will conduct in 2010 and beyond. Will the industry come out of seclusion so boomers can find them? Sounds like a plan.

8) Hot new products usually turn heads, but there's been a dearth of those products. It's well known that developers often curb innovation when recession hits, to conserve costs. But as recession winds down, distributors start clamoring for something new. That time is about to arrive in insurancedom, perhaps in 2010. The question is will the innovation impasse end in time to meet demand?

9) Simplicity is easier to present and sell but most individual insurance products are models of complexity. Granted, term life is simple; so is the traditional fixed annuity. But add some riders and some dial-down or dial-up features, and even they can be complex. As for other policies, the multiple options, moving parts and variable features make them a bear to talk about, let alone understand. Several developers have told me they are working on this, but until those solutions arrive, advisors will need to fish for clarity before talking with clients.

10) Uncertainty over the status of fixed indexed annuities causes heartburn. There is plenty of heartburn to go around. The Securities and Exchange Commission is pushing ahead with its re-vamp of its Rule 151A, which would make FIAs securities, and the FIA industry is pushing ahead with its legal and regulatory challenges to the rule. Everyone is chomping at the proverbial bit. Despite that, FIAs are still selling strongly. The heartburn seems to be a side issue for now.

That's my list. Read it and weep–then hope to laugh about it later.

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