Better automation can bring health carriers and producers together, rather than driving them apart.
TriZetto Group Inc., Newport Beach, Calif., makes that case in a summary of results from an online survey of 277 brokers who belong to the National Association of Health Underwriters, Arlington, Va., and an online survey from 82 health plan representatives.
TriZetto, which is helping to develop health insurance sales automation systems, says 89% of the brokers and 80% of the payers that participated in the surveys said they are interested in systems that enable cases to be quoted and bound online.
