ORLANDO, FLA. — ACORD President Gregory Maciag is calling on insurance standards advocates to avoid complacency.
"Standards don't run on electricity; they run on commitment," Maciag said here during the ACORD LOMA Insurance Systems Forum. "They don't come in a box. They come with people whose persistence makes them a success, no matter how the economy is doing."
While hailing the hard work of all those who participate in the many committees and subgroups that create and help implement standards throughout the industry, Maciag said it remains critical for forum attendees to keep reminding co-workers and senior management about what standards mean to a company's efficiency, productivity and profitability.
"It's not only decision-makers who matter when it comes to standards, but influencers as well," Maciag said. "When it comes to influencing decisions on adoption and implementation of standards, everyone's involvement is critical."
He said an ongoing drive to educate company personnel about the importance of standards is especially important, given the "revolving door in our business," with people leaving and entering on a regular basis.
"We can't assume that everyone even knows what ACORD does or how standards contribute to operational efficiency and the company's bottom line," Maciag warned. "You must keep spreading the word."