Have you ever felt like an advisor was not really working in your best interest?

William A., 63
Englewood, Colo.
"I absolutely love my advisor, so – no. I've been with him for 20 years, and he even comes to our barbecues and birthday parties, so I consider him a friend. In all that time, he's never done anything unscrupulous or questionable – that's just not the way he is, thank God."

Deborah W., 59
Mesilla, N.M.
"I certainly hope not! I don't understand a lot of the stuff that goes into retirement planning and taxes, so it would be pretty easy to pull the wool over my eyes. Maybe I'm too trusting a person, but I haven't really had any problems with her. She's very friendly and seems to know what she's talking about."

Brenda L., 57
Monticello, Minn.
"Well, now I have a good advisor who was referred to me by a friend who understands something about investments. But before that, I had been seeing a guy for only about three months, and we had only had two meetings. In the last meeting, he kept pushing variable annuities on me, but couldn't explain why it was the best investment for me – I think he just kept talking in circles. I asked my friend what a variable annuity was, and he gave me a general definition and a referral to a new advisor. Apparently, the annuity that guy was trying to sell me had a really high commission rate, so I feel like he was acting in his own interest and that's it."