Most financial advisors have experienced a CPA or lawyer acting as a "deal killer," one who tells the client not to implement the financial advisor's recommendation. As a result, many financial advisors conclude that they cannot market successfully to CPAs and lawyers.
Nothing could be further from the truth. Done well and systematically, marketing to CPAs and lawyers can generate significant and consistent new business for the financial advisor.
There are five secrets to marketing effectively to CPAs and lawyers:
(1) Understanding the CPAs' and lawyers' perspectives.
(2) Effectively explaining your relevance to them and their clients.
(3) Offering quality training that is relevant to them (not just you).
(4) Creating a venue for consistent networking and relationship-building.
(5) Staying in front of them with consistent and timely information that is relevant to them (not just you).
This article addresses the first secret: Understanding the other professionals' perspectives. What follows are generalizations that, in my experience, hold true for most CPAs and lawyers.
CPAs — safeguarding their role as "trusted advisor"
The CPA may be concerned about safeguarding accountant-client relationships. CPAs often feel that, because they have frequent and intimate contact with their clients through the accounting and tax return preparation function, the client comes to them first, placing special trust in them.
Therefore, many CPAs feel that they have a high responsibility to the client to protect the client's interests from insurance agents, financial planners, lawyers, and others who may be proposing planning techniques with which the accountant is unfamiliar or may find suspect.
Conservative by Nature
CPAs, like many lawyers, are also typically conservative by nature, and this conservatism may cause the CPA to reject or question a planning technique, particularly where the CPA does not understand the strategy.
"Not Invented Here"
In addition, CPAs suffer from what I'll refer to as "not invented here" syndrome: The inclination to reject an otherwise appropriate recommendation based upon a belief that the client will question the professional's competence. Thus, the client might ask, "If this is such a great strategy, why didn't my CPA make the recommendation?"