Conseco Senior Health Insurance Company has agreed to settle with the Nebraska Department of Insurance over allegations the company failed to respond adequately to complaints about the company's handling of some long term care insurance claims.
A total of 10 complaints were cited by the DOI in its consent order, filed at the end of December but only recently posted on the department's Web site.
Some complaints alleged Conseco Senior Health, a subsidiary of Conseco Inc., Carmel, Ind., failed to follow state procedures for handling appeals of LTC claims decisions.
